TechnologyEnglish • 8 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

976

Most consumers hate the idea of AI-generated customer service

www.techspot.com

TechnologyEnglish • 8 months ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

Billegh
link
English
1•8 months ago
Are you crazy? That’s expensive! Too expensive!!!

Technology

[email protected]

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

6.78K users / day
11.3K users / week
18.5K users / month
33.6K users / 6 months
63.3K subscribers
13.7K Posts
614K Comments
Modlog