• @[email protected]
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    1 month ago

    At my job, we have an error code that is similar to this. On the frontend, it’s just like error 123.

    But in our internal error logs, it’s because the user submitted their credit card, didnt fully confirm, press back, removed all the items out of their cart, removed their credit card, then found their way back to the submit button through the browser history and attempted to submit without a card or a cart. Nothing would submit and no error was shown, but it was UI error.

    It’s super convoluted. And we absolutely wanted to shoot the tester who gave us this use case.

    • @Jerkface
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      1 month ago

      Better the tester than a user.

    • @[email protected]
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      1 month ago

      And we absolutely wanted to shoot the tester who gave us this use case.

      Why? Because he tested well and broke the software? A user changing their mind during a guided activity absolutely is a valid use case.

      • @[email protected]
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        71 month ago

        It’s likely a difference of emotion compared to logic. Emotionally they’d think “Damn it, now we need to check for such a weird specific edge-case, this is so annoying” while logically knowing it’s better the tester caught it.

      • FuglyDuck
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        421 month ago

        there’s three qualifications to being a testor:

        Finding stupid ways to break shit, Being able to accurately explain how you broke shit, and being likeable enough that breaking their shit doesn’t make the devs angry.

        • I Cast Fist
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          161 month ago

          Being able to accurately explain how you broke shit

          This is the most important part. Or look at systems like SpiffingBrit and Josh (Let’s Game it Out) look at games

            • I Cast Fist
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              51 month ago

              That too, but also lots of glitching through walls and, most importantly, “doing everything as wrong as possible”

    • @jaybone
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      291 month ago

      Don’t shoot the tester shoot whoever wrote the code (or the framework / library) that got you into this situation in the first place.

    • @takeda
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      1 month ago

      If that broke the software it sounds like you have a very good tester.

    • @[email protected]
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      191 month ago

      What about the test case where I’m using the browser’s dev tools to re-send http requests in random orders?