A lot of people, including myself are unable to import threads or batch exports.

  • @perchanceM
    link
    English
    211 days ago

    I’ve solved the original issue already, but it sounds like you’ve found another (related) issue. If you answer each of these questions, I will hopefully be able to solve it:

    1. Can you please share a screenshot of the error?
    2. Which OS version and Safari version are you using?
    3. Does the import fail if you use incognito/private browsing mode?
    4. Does the import fail for newly created export files (e.g. open incognito, create a chat, export it, and then try to re-import it), or do you only get the error for old export files (e.g. ones you created a week ago or more, roughly)
    • @Dizzle
      link
      English
      18 days ago

      Hey there; Thank you for answering.

      The issue appears with older exports, as well as with exports I‘d done later.

      The Error-Message I was reseaving in „incognito-mode“ isn’t the same as that one I got before.

      Some of the exported json files worked earlier, but now (even it’s another) all of them error messageing me. I send you the given errors:

      ((iOS 15.3<)) (Safari version I need to research first)

    • @Dizzle
      link
      English
      18 days ago

      New exports are working well now. (incognito/regular mode issues are similar.

      I‘ll send you my original user agent, which should contain all version info you need, cool?!