- cross-posted to:
- technology
- [email protected]
80
- cross-posted to:
- technology
- [email protected]
also the August 2024 financial update, but I’m trying not to bury the lede.
Hi everyone,
We have come to the decision to cease operations of cohost and anti software software club due to lack of funding and burnout. As of today, none of us are being paid for our labor1; all of our money in the bank, and any money coming in from people who buy our merch or don’t cancel cohost plus, is going towards servers and operations — paying the bills so we can turn the lights off with as little disruption as possible.
cohost will become read-only on Tuesday, October 1st. At this time, we will make best-effort attempts to keep the servers online through the end of 2024.
Development focus has immediately shifted to data export. We have offered minimal data export for GDPR compliance for a while now, but this is a barebones system that doesn’t meet our quality standards. We will be improving this system over the next few weeks and will issue full data exports for all users when the site goes read-only. We will continue to offer downloads of your data export through the end of the read-only period.
When the read-only period concludes, we will delete all of your data from our servers without a backup. Even now we want to reiterate that we think “data brokerage” and other common practices of the software industry are inimical to who we are as people, and we would never consider selling your data to others or asserting any rights to stuff you posted under any circumstance.
Majority control of the cohost source code will be transferred to the person who funded the majority of our operations, as per the terms of the funding documents we signed with them; Colin and I will retain small stakes so we have some input on what happens to it, at their request.
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So, what happened? If you’ve read our financial updates, you know that we have never been profitable. This isn’t surprising, even with a team of four; social media is a notoriously unprofitable industry. We had planned to bring in new revenue with eggbux (our tipping and subscription product) but policy changes from Stripe forced us to cancel earlier this year.
Since then, we’ve struggled to fill the revenue and morale gap. Colin and I have been doing this for five years, Aidan for three, Kara for nearly two. We’ve been at or over capacity on moderation, engineering, and general operations nearly this entire time. We have all been on-call 24/7/365 since we launched two and a half years ago. The day-to-day needs of just running the site meant developing alternative funding options wasn’t possible.
MAU and MRR are down across the year. We’ve managed to build a social media platform that many of our users love, but we just don’t have enough users and we don’t have the resources to safely scale up. It’s important to know when to call it quits.
We’re grateful for all the incredible things y’all have created on cohost. We’re grateful for eggbug. We’re grateful that we were able to try and show a better path for social media, even if it didn’t work out exactly as we would have liked.
We’re going to do our best to keep things online through the end of the year with the money we have, but we might need additional funding to keep things up until then. If you would be able to contribute funds if necessary, please e-mail us at [email protected] [[email protected]].
Thank you all for having used cohost. We’ll see you around. :eggbug:
~ jae (and colin, and aidan, and kara)
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TIMELINE
* Immediately: self-service account deletions are available in the settings page [https://cohost.org/rc/user/settings]. account sign-up and activation is no longer available. Please note that if you delete your account before receiving a data export, you will not receive one; there won’t be any data left for us to export.
* October 1, 2024: cohost will become read-only. all cohost plus subscriptions will be cancelled. account deletions will remain available.
* starting October 1, 2024: we will begin processing data exports for all users. we expect this process to take some time. once your export is ready, you will receive an e-mail with a link to download it. data export downloads will remain available until the servers shut down on December 31.
* December 31, 2024: cohost will go fully offline. all user data will be deleted on our way out the door.
* January 1, 2025: we will set cohost.org [http://cohost.org] to redirect to the wayback machine2 to prevent link rot. this is something we will be paying for out of pocket since ASSC will no longer be an operating concern, but it’s max $100 per year total so it’s fine.
FAQ
this space intentionally left blank while we wait for people to frequently ask questions
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AUGUST 2024 FINANCIAL UPDATE
CategoryAs of August 31As of July 31% ChangeExpenses$41,605$41,0521.35%Income$16,307$28,405-42.59%Net income-$25,297-$12,647-100.03%Active subscribers3,0463,128-2.62%MRR$19,477$20,015-2.69%Subscriber churn rate3.18%3.07%3.58%Revenue per subscriber$6.39$6.40-0.16%MAU16,84618,612-9.49%MAU → Subscriber conversion rate18%16.8%7.14%Artist Alley listing weeks sold7389-17.98%
Not great!
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1. on that note, we’re looking for new jobs. we’ll each be posting about that bit individually.
2. speaking of which, if you’re with archive team please reach out. we’d like to help make sure there’s a recent archive of all public posts but don’t know who to talk to.
I’m amazed at how fast this place has grown since the first time I saw a Lemmy instance (way before Reddit API drama), or since the first time I snooked around Mastodon (before Twitter exodus) for that matter. So I guess I’m inherently optimistic by the fact that where newer users might see little activity as a bad sign, I see a little activity as a huge improvement on what the status quo was not so long ago.
On a technical side, open source projects also tend not to benefit from growing too fast. It seems to me Fediverse platforms currently have a healthy activity level for the stage of completion they are in. Lemmy certainly grew faster than it could handle for a while, and arguably Mastodon suffered from the same.
The main reason I’m hopeful about the social web is, however, that it makes no sense any more to create a new platform that does not support it. No matter what kind of social networking site you’re making, proprietary or open, you’re going to want to make it ActivityPub enabled, simply because it gives you a user base right off the bat.
And furthermore, it encourages the development of new platforms, precisely because you don’t need to establish yourself with a whole bunch of users. According to fedidb my platform of choice, PieFed, has 124 active users right now. It would not have been a very interesting corner of the old web.
I don’t think the established user base here is going anywere, and I think future developments will feed into the ecosystem. So I’m pretty hopeful. But it is going to take time before all sorts of niche communities have made themselves a federated home.
Bluesky and Threads will fight it out over microblogging, while Mastodon will stick around as a smaller less corporate alternative. A year from now people on both platforms can probably follow my Mastodon handle anyway, so I don’t really care all that much.
The only problem of excessive optimism is that you might end up alone in a hill which is not worth fighting for.
As a whole, ActivityPub servers have been losing users since its peak in 2022. We were given all the opportunity in the world to build on that momentum with the Reddit fiasco, but were absolutely afraid to grow. Until today, the discourse reeks of elitism with the “I don’t redditors here”.
Meanwhile, Bluesky has focused on building a product that can be used by the masses, without acting pretentious about who they wanted to be there. They were already getting a.sunstantial crowd from Mastodon, now they are taking the Brazilians we well.
The momentum is not in our favor, and our reactionary, anti-growth culture is not helping.
I’m mostly going to talk about Lemmy here as you mention the Reddit fiasco.
We were not afraid to grow, the instances did not even exist when Reddit disabled the API. LW, lemm.ee, sh.itjust.works were all created around the time of the Reddit announcement.
New joiners getting welcome by people on Lemmy
Which examples do you have of what you stated above?
BlueSky got 8 millions from investors, expecting Lemmy, Mbin or Piefed so have the same level of development is unrealistic: https://techcrunch.com/2023/07/05/bluesky-announces-its-8m-seed-round-first-paid-service-custom-domains/
For every “welcome” post, you can find 10 other comments that amount to “I left Reddit because their users are toxic/suck/stupid”.
One of the biggest complaints about the Reddit mirrors is “if I wanted to see Reddit content, I’d go to Reddit”.
Go check the posts about Fediverser, see how many people are opposed to it on the grounds of “I don’t want to bring more people here”.
So now you understand why it matters to value the work of developers?
I provided examples, you did not, but okay.
The biggest complaints about mirrors were that they were posted by bots which
I had a look at the most recent one, most of its discussion derailed about the correct usage of downvotes: https://lemmy.world/post/18249058
I had a look at another one (https://aussie.zone/post/12244073 ), it just seemed like the admins didn’t want to have to manage additional software. They are still struggling with federation (https://aussie.zone/post/13429731 ), so that’s probably on their priority
Older posts from a year ago aren’t probably reflective on how people feel about the topic today, a lot of the people left and joined in the meantime
I never denied that having massive financial investment would improve software.
What I said is that it is unrealistic to expect the Lemmy userbase to raise the same amount than investors looking for the next Twitter (and I stand by that point).
Thinking about it, it’s interesting that no other company tried to create a new Reddit, in the same way BlueSky did for Twitter. Probably because forums are less profitable than microblogging.
Fedi’s daily active users actually went up for the last two months after hitting a low of just under 1,000,000. That’s a lot of people, and on a platform that likely has the ability to carry on like a cockroach in a nuclear winter.
AFAIK, the increased users on fedidb are from Threads.
Threads doesn’t show up as an instance (https://fedidb.org/software/mastodon) nor as a software of its own
Yeah, it’s weird. It is showing on popular accounts, though.
Weird indeed
@rglullis @cabbage I feel like it’s only a matter of time until they have their own Elon Musk moment. Then their users will have to make some tough choices again.
What are you basing these feelings on?