Hey all, hoping some more experienced Proton users might be able to help me out here.

Earlier this week I began the process of switching from Gmail to Proton. I imported the last few months of Gmail messages, set Gmail to forward to Proton for the interim before I can get all my other accounts switched away from that Gmail, and installed the Android proton mail app.

I’m having the following issues:

  • Proton mail, regardless of if I’m in browser or mobile app, keeps reappearing emails that I delete or mark as spam. I’ll delete them, then check my inbox again later and there they are again, unread in my inbox. It’ll take 6 or 7 attempts sometimes before an email actually stays deleted.

-the Android app is sucking crazy amounts of battery. It’s not like I receive an insane amount of daily messages, but yesterday Proton mail sucked 40% of my battery. That’s from mostly idle use and deleting a handful of emails. That’s it. It seems to be pulling an insane amount of juice in the background.

Anyone know how I can resolve these problems? I want to use proton for their focus on privacy and encryption, but both these issues are deal breakers for me if I can’t resolve them.

Thanks in advance!

  • Jo Miran
    link
    fedilink
    51 year ago

    Try turning off that Gmail forwarding. It could be the source of all your issues. I’ve used proton mail since almost day one and I’ve never had a problem.