When faced with these requests, DoorDash customer service reps would ask for some form of verification. The indictment states that the men would use the personal information of the Dasher, such as their phone number, date of birth, recent transactions, or even the last four digits of their driver’s license, to authenticate themselves.
I disagree with none of this - but we need to reject that normalization. If DoorDash is unable to recover all the stolen funds they - not the drivers - should be on the hook for making up the difference.
it’s straight up wage theft. Door dash owes the drivers. they gave money to fraudsters, that’s on them.
I get taken by a fake IRS agent scam, i still owe my taxes. I get taken by a fake banker, I still owe the bank.
Yup, DoorDash needs to pay its fucking delivery drivers and, once that’s done, it can consider pursuing the thieves to recoup their losses.
They also outright stole tips.
They way they did that was deduct from the delivery fee. So if the fee was 10 dollars and you tip five, they take five from the fee that would normally go to the driver.