I unsubscribed from a company’s mailing list and then they added me to a new “unsubscribers” list and spammed me again. I then unsubscribed from that list and was added to another “unsubscriber” list. At least this new unsubscriber list was labelled “new”. That makes it so much better. /s*

  • Armok_the_bunnyEnglish
    29·
    7 months ago

    In the US at least that is very much illegal, though I am going to guess this isn’t in the US.

    • deepdivedylanOPEnglish
      23·
      7 months ago

      You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.

      And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

      • Lvxferre [he/him]@mander.xyzEnglish
        20·
        7 months ago

        And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

        Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)

        In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:

        El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial

      • Armok_the_bunnyEnglish
        9·
        7 months ago

        I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.

        • deepdivedylanOPEnglish
          4·
          7 months ago

          My exact plan if the the Twitter/𝕏 thread goes nowhere.

          • WhatAmLemmyEnglish
            2·
            7 months ago

            Don’t contact the company. They’re breaking the law, and they know it. Report straight to the regulating authority.