I unsubscribed from a company’s mailing list and then they added me to a new “unsubscribers” list and spammed me again. I then unsubscribed from that list and was added to another “unsubscriber” list. At least this new unsubscriber list was labelled “new”. That makes it so much better. /s*
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In the US at least that is very much illegal, though I am going to guess this isn’t in the US.
You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.
And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿
And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿
Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)
In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:
El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial
I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.
My exact plan if the the Twitter/𝕏 thread goes nowhere.
Screenshots
Also illegal in the EU.
Is this from Spain?
It sounds like what they are doing is clearly illegal and you probably could do a lot of people a favor by complaining to the authorities.
Generally for the eu: https://www.europarl.europa.eu/doceo/document/E-8-2017-003934-ASW_EN.html “If users receive unsolicited communications after having withdrawn consent, they can file a complaint with the national regulatory authority. In addition, they have the right to a judicial remedy before national courts.”
The responsible agency for Spain: https://www.aepd.es/
It’s not from Spain, no. You have the language correct, but but the continent. It’s too bad, because the EU laws are better than ours. 😿🇪🇸🇪🇺
There are so many assholes like this that unless they’re using MailChimp or similar (cloud platforms where this can’t be done automatically) I don’t even bother with unsubscribing. I just set the mail server to bounce any email from that domain.
I wish it were that simple. I use their actual product all the time and genuinely enjoy it. It’s literally the best in the country. So I need the emails from their domain for my actual purchases. I just want to be deleted from their bloody advertisments!
It’s like they force you to become a filtering master. Ain’t nobody got time for that (maybe a little, but that’s it)!
![[OC] Unsubscribe? Nope! We'll Just Add You To An "Unsubscribers" List!](https://lemmy.world/pictrs/image/51c722dc-704b-4438-9714-3c10adb5ceaf.png){kind=link}