It might be regional. Where I live they just skip the whole call the manager thing and the manager is the one monitoring the self checkout line and is the one you go to to ask for help. Thankfully I don’t buy much of anything that’d be 21+ so I don’t mind just going to the one open cash register to do that there.
It also depends on the system it’s using, as well as what you’re buying.
If you’re buying anything thay requires ID, or requires being brought in from the back (a fridge, for example), or if you just have a ton of stuff, yeah, don’t bother with self-checkout. But if you’re just going in to buy a phone cord or a soda, yeah, sure.
And there are some god-awful self-checkout OSes that scream at you to PLEASE PLACE ITEM IN THE BAGGING AREA, or HAVE YOU SCANNED YOUR FREQUENT SHOPPER CARD? and those can piss off and die. But there’s some that don’t do that, and are set up to actually be user-friendly!
The Home Depot near me somewhat recently changed out their self-checkout machines with UI and UX in mind, and holy shit, it makes so much of a difference. The screen is very uncluttered, high contrast colors are nice for drawing attention to the usual buttons to push, and the buttons per screen (scanning > payment type) change the side of the screen the buttons are on so if you just spam-tap, you won’t accidentally hit the wrong button.
Produce all have a code you can just type in instead of having to search. It’s right on the sticker for things that have stickers, for things like sweet potatoes you have to look at the price sign and it will have the code on it, then just write it on the bag with a sharpie.
I’m confused too, self checkout is the best thing ever, no social interaction and pretty much equally fast, while allowing for more checkouts in the same amt of space. Though tbf only if done properly. One store here started having them like 10 years ago and there was like a 10% chance each item that you’d have to call over an employee bc the scale didn’t work. Haven’t had any problems with the ones i encountered recently.
Same here in Sweden. I never go to the regular checkouts because it is annoying to queue. Just scan everything while shopping. Put the scanner back, pay and leave.
Yeah, we’ve got those in Tesco and it’s by far the quickest way to shop. Could even do with a super-express checkout just for those so I don’t have to queue at all with the people who inexplicably want to scan a massive trolley of stuff really slowly at the regular self checkout.
People actually hate these things?
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It might be regional. Where I live they just skip the whole call the manager thing and the manager is the one monitoring the self checkout line and is the one you go to to ask for help. Thankfully I don’t buy much of anything that’d be 21+ so I don’t mind just going to the one open cash register to do that there.
It also depends on the system it’s using, as well as what you’re buying.
If you’re buying anything thay requires ID, or requires being brought in from the back (a fridge, for example), or if you just have a ton of stuff, yeah, don’t bother with self-checkout. But if you’re just going in to buy a phone cord or a soda, yeah, sure.
And there are some god-awful self-checkout OSes that scream at you to PLEASE PLACE ITEM IN THE BAGGING AREA, or HAVE YOU SCANNED YOUR FREQUENT SHOPPER CARD? and those can piss off and die. But there’s some that don’t do that, and are set up to actually be user-friendly!
The Home Depot near me somewhat recently changed out their self-checkout machines with UI and UX in mind, and holy shit, it makes so much of a difference. The screen is very uncluttered, high contrast colors are nice for drawing attention to the usual buttons to push, and the buttons per screen (scanning > payment type) change the side of the screen the buttons are on so if you just spam-tap, you won’t accidentally hit the wrong button.
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Produce all have a code you can just type in instead of having to search. It’s right on the sticker for things that have stickers, for things like sweet potatoes you have to look at the price sign and it will have the code on it, then just write it on the bag with a sharpie.
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Why would you need to write that stuff down? You take it out of the cart type in the sticker code, weigh and put in bag
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If you do regular shopping self checkout isn’t really the place for that it’s more useful for few items
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Lol
I’m confused too, self checkout is the best thing ever, no social interaction and pretty much equally fast, while allowing for more checkouts in the same amt of space. Though tbf only if done properly. One store here started having them like 10 years ago and there was like a 10% chance each item that you’d have to call over an employee bc the scale didn’t work. Haven’t had any problems with the ones i encountered recently.
All the self-checkouts in Dutch supermarkets have handheld barcode scanners you take into the store with you, and it’s GREAT.
At Sam’s here in the US, you can use their app to scan your items and pay. It’s so much more convenient.
Same here in Sweden. I never go to the regular checkouts because it is annoying to queue. Just scan everything while shopping. Put the scanner back, pay and leave.
Yeah, we’ve got those in Tesco and it’s by far the quickest way to shop. Could even do with a super-express checkout just for those so I don’t have to queue at all with the people who inexplicably want to scan a massive trolley of stuff really slowly at the regular self checkout.
Also, is your username a Tolkien reference?
Yes it is!
Yes it is!
Unexpected item in bagging area!!!
People who can’t figure easy things out or are scared of electronics/anything newer than a butter churn sure are.
When do we get the employee discount for doing their work?
If you stand in line for 35 minutes with 20 angry folks waiting for the one dude to learn how the self checkout works … yea
Kinda the opposite for me really the space is always open and is quicker then waiting in line for the cashier
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That’s not self-checkout’s fault. I don’t hate self-checkout. I hate idiots.
True, but the user experience on those things is terrible… so… I dunno it kind of cuts both ways if you ask me.
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