Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

  • @[email protected]
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    fedilink
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    21 year ago

    No, a basic scripted jobs cannot replace HR. Maybe they can supplement some functions of management or HR type jobs.

    Tier-1 helpdesk though - for example for some ISP’s - literally work from a script. They have a fixed set of questions or workflows they can answer, and aren’t supposed to deviate from such.

    Think “Have you restarted your modem? What lights are showing? etc”

    • harold
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      1 year ago

      a