An Instacart customer said she discovered the app’s higher prices cost her nearly $100 after accidentally seeing the store’s paper receipt::undefined

  • BombOmOm
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    1 year ago

    Paying a contractor to have an employee drive to a grocery store, pickup $435 worth of groceries, drive them to you, unload them, then drive home would reasonably run $100. Many professional companies will charge that or more for 1-2 hours of employee time.

    • @cecirdr
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      521 year ago

      I think her issue isn’t that she’s paying more via fees and tips. It’s that the store is charging her more for every individual item. One would expect to pay the shopper and delivery person for their effort. But realizing that the store is capturing most of that AND charging you more for every item on top of it seems to be the problem. The shopper, delivery person and the buyer are all getting shafted.

      • Funderpants
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        1 year ago

        We’ve got a grocery store here in Canada launching a ‘groceries Prime’ subscription of $100 a year. As part of the marketing push they say you’ll “pay in store prices, no hidden fees” on pick up orders, beat in mind they use their own staff for this, no outside shoppers or third parties involved. The implication I take from the ad being when I use their online grocery order app they are already charging me different prices, and hidden fees.

        Here is the ad from my inbox.

        • @[email protected]
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          161 year ago

          In the US, lots of stores are doing free curbside pickup on your orders, their employees pick it and bring it out to your car, in-store prices, no additional fees.

          • @Veedem
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            51 year ago

            I do pickup at my local ShopRite. Costs $4.99 unless you spend over $100 in which case it’s free. Saves me a ton of time and shopping via their app helps me find deals I might not find otherwise in a packed store.

        • @wolfpack86
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          1 year ago

          I mean it implies that you pay a premium for them to send someone around if you do it on a per case basis… or you can pay a flat fee. Theyre betting most people that subscribe at the flat fee will not have run up more than $100 in extra margin.

          This seems reasonably justifiable, considering groceries is one of the shittiest margin businesses and labor isn’t free.

          • Funderpants
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            1 year ago

            This is a Canadian grocery chain called Loblaws, yes the very same Loblaws who had to pay out for price fixing on bread recently. The same who increased their profits to record levels this year and the same who replaced most of their checkouts with self checkout machines. You’ll excuse me for not worrying about their margins while they hide fees on pick-up shoppers and try to market price transparency as a perk of membership.

            Price transparency should be included for everyone.

        • @[email protected]
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          11 year ago

          Help your fellow canucks out and tell us who’s doing this! I’m happy to save myself some sanity and not attend the weekly superstore circus.

      • @scottywh
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        101 year ago

        Just to clarify, the majority of those markups are actually imposed by Instacart and not “the store” for what it’s worth.

    • @[email protected]
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      351 year ago

      But it’s not an employee, and they’re not getting the $100. It’s an independent contractor gig worker getting a fraction of that and the rest is going to a vampire.

      • @givesomefucks
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        121 year ago

        “General Contractor” doesn’t mean someone that does random tasks on their own, that’s a “handyman”.

        General contractors usually just hire people to do the work and then pocket most of the money…

      • BombOmOm
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        1 year ago

        When you hire a general contractor and they send someone out, that individual at your house doesn’t get the $100 either. They are only going to get that if you hire a handyman directly. And yes, if you hire someone directly to pickup your groceries, you can hand them $100 directly as well.

    • @scottywh
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      141 year ago

      Instacart typically pays $4-$7 or so for most grocery shopping and delivery orders.

      They’re not paying people what they deserve out of those markups.

      Honestly they’re just a terrible company that shouldn’t exist.

      • @phoneymouse
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        61 year ago

        Yep… they expect the customer to make up the difference.

        “We only paid this person who got your groceries $4 for the hour they spent driving back and forth to get your things… isn’t that terrible? Now, how much do you want to tip this poor sap to atone for your guilt by association?”

        • @scottywh
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          11 year ago

          Yes… exactly

          And often more than an hour, plus gas, plus wear and tear…

          It’s an extremely exploitative model.

    • @[email protected]
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      101 year ago

      Just a heads up, General Contractor is a term for someone who oversees contract construction projects, e.g., remodeling your kitchen. They’re licensed and insured (usually) professionals.