Just as the title asks I’ve noticed a very sharp increase in people just straight up not comprehending what they’re reading.
They’ll read it and despite all the information being there, if it’s even slightly out of line from the most straightforward sentence structure, they act like it’s complete gibberish or indecipherable.
Has anyone else noticed this? Because honestly it’s making me lose my fucking mind.
Even people on our fucking helpdesk write up tickets like that.
“Caller can’t log in”
Okay what are they logging in too? What creds are they using? Are they getting an error message? what is it? WHY AM I HAVING TO FOLLOW UP WITH YOU TO ASK THESE QUESTIONS YOU STUPID FUCK.
Or the classic “I can’t send email”… sent to us by email.