• @[email protected]
      link
      fedilink
      01 year ago

      don’t even need that, i’ve interacted with several companies that use a simple chatbot with pre-programmed responses and honestly? It’s pretty nice and doesn’t feel like bullshit.

      Biggest issue is probably that people tend to forget it’s not a human, and ask it 10 run-on questions which makes the software cry.
      They have to specifically tell you to ask one question at a time and use as few words as possible…