The photo isn’t very interesting, but it showcases the problem. I have a 7 Pro and my pictures all look great … Except when I use the 5x lens. All of my pictures come out with these vertical stripes.

Warranty support says I should try a factory reset. That’s a huge pain and I doubt if it will fix anything.

Thoughts? Anyone have a similar issue?

  • @SymphonicResonance
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    41 year ago

    Sanity check: have you tried a different camera app, like Open Camera. Just see if you get the same results.

    • @AlternatePersonManOP
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      41 year ago

      Good suggestion, but I installed Open Camera and at exactly 5x zoom the same thing happens.

      I like the camera app though …

      • @SymphonicResonance
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        1 year ago

        It might be related to LED lights indoors. Try a different light source technology , and see if that helps.

        Edit:My gut says it is the sensor because how uniform the stripes are.

        • @AlternatePersonManOP
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          21 year ago

          Checked a few different light sources halogen, incandso, led. All the same.

          Love that your gut knows enough about sensors to make a judgement call.