• Farce Multiplier
    link
    fedilink
    11 year ago

    @BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.

    • @[email protected]
      link
      fedilink
      11 year ago

      I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience