We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
I hate this but refunding with a little extra seems fair enough. Would be better if you had the option to refund to your card though.
Yeah I somewhat agree, I’m torn though. It’s probably outside Amazon’s control. Licencing issue or something? But I’d be demand a refund to me account, not a gift card.
That’s true. It’s in Amazon’s best interest to avoid a situation like this since it makes customers unhappy. When you buy something digitally, it’s expected that you get to keep the purchase forever (or at least until the digital store you bought it at goes under). Undoing a purchase like this (assuming it wasn’t one of those “too good to be true” purchases where the thing was accidentally discounted or something) would break trust and run the risk of souring the customer’s relationship with Amazon. Stores typically only do this (undo a purchase and issue “apology money”) if they absolutely need to.
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What you quotes specifies “tangible” as part of the property requirement. Also the second half requires that the thief be “fleeing” which Amazon emailing you directly does not fit…The rest of your comment is just unhinged…
Yeeeee hawww partner, you best not be removing my access to Scream (1996) from my Amazon Prime account lest you find yourself at the end of my six shooter.
Yeah, doesn’t sound exactly like that at all, but feel free to try to go shoot an Amazon employee and see if the court agrees with you.