I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I’m naming and shaming). How exactly does adding a dollar help you operate takeout? It’s literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.
I cancelled my order and got local street tacos instead.
EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228
Honestly, how can they? (non-american here)
They don’t actually force you, it’s just very strongly encouraged. Like some places will have you tip while the cashier/server is staring you right in the eye, so if you hit ‘No Tip’ they give you a disapproving glare.