So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • @[email protected]
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    1621 year ago

    HP haven’t always been this bad, but they are this bad now, and nobody should be giving them money.

    • oleorun
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      1 year ago

      Carly Fiorina destroyed HP. She tanked product quality by using cheap plastic parts instead of metal and she can’t manage people. She’s a terrible leader and on a personal level she’s just not right in the head, as she embraces trumpism, is racist, elitist, etc.

      • @the_tab_key
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        151 year ago

        Hp printers were shit well before her.

        • oleorun
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          1 year ago

          I beg to differ.

          The old LaserJet 4s, 5s, the IIs and IIIs, the 8000 series, all those were great, well built printers with metal frames and heavy duty parts. They were made to last.

          We still have a LaserJet 5M that prints reports hooked up to an airgapped Linux server. The printer never breaks down or needs anything more than toner. Yes, it’s slow. Amusingly slow. The page count is over 250k. The fuser is starting to ghost but it’s easily replaced. We just don’t care enough to do it right now. The printer doesn’t care.

          Try this with any printer built after the Fiorina era and you’d be hard pressed to.

          I’m all ears if you have a specific model in mind that was shit before Carly. Because, before her, HP was an industry leader. Now it’s cheap plastic junk, and it’s squarely on her failure as CEO that led to the company’s demise.

          • @the_tab_key
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            141 year ago

            I take it back. My recall of that CEO had her more recently (like 2015 or so). Must’ve confused with a different company and incompetent CEO.

            • oleorun
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              141 year ago

              Mark Hurd, another former ceo, sexually harassed anything moved.

              HP’s ceo hires have been…interesting. They’ve all been pretty bad.

      • PorkSoda
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        111 year ago

        She’s also the only person to lose in the same presidential primary twice!

        She lost as a candidate, and then after she conceded, lost again as Ted Cruz’s VP candidate.

        • @[email protected]
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          141 year ago

          I can’t believe the GOP actually pushed her as having “business experience” in her Senate run. She’s often cited as one of the worst CEOs ever. She made HP into another race to the bottom shit company, and it has yet to recover.

    • @shalafi
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      181 year ago

      HP was the gold standard back in the day. Money says you can still buy kits and toner for IIIs, IVs, and Vs.

      Work gave me a tiny HP laser when we did a refresh, and it’s a damned beast. Probably 12-yo, thousands and thousands of pages, never a glitch or jam. Toner cartridges are $18 and last forever.

      • @[email protected]
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        51 year ago

        I had to stop using my LaserJet 5si. Not because it broke, but because Windows stopped shipping drivers. Could have hacked around it, but I figured that new toner cartridges would be harder to come by if it doesn’t easily work on Windows anymore, so time to move on.