Salesforce is the latest tech company to cut jobs with 700 layoffs, report says::The job cuts, which amount to about 1% of its workforce, follow a series of layoffs last year.

  • @Z3k3
    link
    English
    211 months ago

    Can you please tell me what they do. I have heard my work uses it but they sure as shit ain’t selling anythings

    • @stoly
      link
      English
      711 months ago

      It is sales software. You can put in an account for some business plus all the contact people you’d ever need. Then you can track all of the emails and such that go through. Think of it like a ticketing system, which some people have forced it to do, that focuses specifically on the needs of company sales.

      • @[email protected]
        link
        fedilink
        English
        411 months ago

        It is a full fledged customer support system too, not something it’s forced to do. That’s the entire service cloud offering.

        • @stoly
          link
          English
          111 months ago

          It might be better than when I used it like 8 years ago. It was definitely not fit for ticketing at the time but coo be made to work.

          • @[email protected]
            link
            fedilink
            English
            111 months ago

            Oh a lot has changed in 8 years. 4-5 years even. I’ve run many large international support teams out of their ticket and service cloud and they’ve all loved it way more than alternatives like zendesk and such.

      • @Z3k3
        link
        English
        311 months ago

        Lol that’s amusing as the co I work for develops and sells a ticketing system (itil based)

        • @stoly
          link
          English
          111 months ago

          Cough sn cough

          • @Z3k3
            link
            English
            211 months ago

            Close

    • @[email protected]
      link
      fedilink
      English
      211 months ago

      It’s software to help keep track of client data.

      Also the bane of every IT person I know that has to work with it. It’s second only to printers.

      • @EnderMB
        link
        English
        311 months ago

        If you become a “Salesforce developer” you can make lots of money in contracting. Some people build complex systems around their CRM, and I’ve known people pull the equivalent of $150k on what was essentially a part-time job.

      • @stoly
        link
        English
        011 months ago

        Agreed, it’s terrible.