• @officermike
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    299 months ago

    Because there are legitimate reasons for some robo calls. Appointment reminders and confirmations, school weather closure announcements, two-factor login verification, etc.

    • @[email protected]
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      209 months ago

      You can do all this things without robo calls. There are no robo calls in Germany for example.

      • @[email protected]
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        9 months ago

        I thought I lived in a pretty backwards part of Germany but your corner must be extremely off the grid!

        To just name one example in Germany: Verification via robo call in WhatsApp.

        • @[email protected]
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          79 months ago

          Oh, I genuinely didn’t know there are robo calls in Germany, never encountered them - always used sms or other kinds of verification. My bad.

          • @[email protected]
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            39 months ago

            Today, history was made. For the first time someone politely admitted they were wrong on the internet

    • @Burn_The_Right
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      129 months ago

      It would be a good trade. Lose the few semi-useful legitimate ones to get rid of the overwhelming majority which are malicious scammers and conservative dickbags.

    • @Mango
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      49 months ago

      No there isn’t.

      Text if school is cancelled. Throw 2fa out the window. Phone numbers are not identity. Text appointment reminders. Literally nothing needs a robo voice that isn’t better as text.

        • @A_Random_Idiot
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          29 months ago

          Then you clearly don’t matter to Mango.

        • @reagansrottencorpse
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          19 months ago

          Blind people use special assistive software on their phones so they can hear text

        • @Mango
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          09 months ago

          Radio. Text to speech. Having someone who cares about you.

          • Encrypt-Keeper
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            09 months ago

            You want your doctor to broadcast your appointment reminders over the radio?

            • @Mango
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              9 months ago

              My doctor can afford to call or text or have a secretary do so.

              • Encrypt-Keeper
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                09 months ago

                In 2024, have a human call for reminders for every client every single day for every appointment… yeah right. Enjoy that while it lasts.

                • @Mango
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                  09 months ago

                  If you don’t have the time to call all of your patients, you don’t have the time to provide medical care to them.

                  • Encrypt-Keeper
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                    19 months ago

                    You’ll actually have a lot of time to provide medical care to your patients when you don’t have to waste all that time calling them for no reason when that can be easily automated.

      • @[email protected]
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        09 months ago

        Phone numbers actually can be an identity, but generally that’s just business numbers. There’s also a lot of phone numbers that aren’t cell phones and can’t get texts. It’s a lot easier and cheaper for companies to design one system. Depending on the company, they’ll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.

        Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.

        • @Mango
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          19 months ago

          Absolutely not. I can’t use my Amazon account because of this stupid shit.