Dan Pritchett, Principal Software Engineer at Google Maps, writes that reviews undergo rigorous scrutiny by Google's moderation systems before they're published. The systems also monitor content for...
Over 170 million fake reviews were removed from Maps and Search thanks to Google’s new algorithm::undefined
Okay cool. Now publish that stat on the businesses so I can see which ones are cool with lying to potential customers and avoid them.
Nooo, data protection yada-yada…
business partners’ trust yada-yada…
ambiguity of responsability yada-yada…
No.
Seems like an easy response. Fake reviews are fraud and against the TOC. But then again you could fake reviews for a competitor and tank their rating.
Goodhart’s law is a pain.