• @papalonian
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    2911 months ago

    Funnily enough, I tried this once when my Internet (shitfinity) went out for two days. I asked the online chat rep if I could be reimbursed for the outage. They replied with, “due to the outage, we will be crediting (128.99/30*2)=$8.60 to your account.” With the math included and everything. They probably have a lot of people trying to get a free month out of a few hours without service and just started doing that, haha. I couldn’t be mad.

    • @LemmyKnowsBest
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      1111 months ago

      It’s hard not to respect companies with extremely accurate accounting.

    • @AtmaJnana
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      511 months ago

      Most ISPs will do the same, prorating. The vast majority of customers never ask for a credit.