• @BeMoreCareful
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    558 months ago

    They were amazing once, but that was sort of a long time ago now.

    They had super high quality with an unbelievably good warranty. Basically, most of the store was buy it for life. They dropped quality and then the warranty followed. Now it’s mostly just a familiar name.

    Makes sense they’re trumptards

    • @NounsAndWords
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      288 months ago

      List of chairmen

      • Leon Gorman (2001–2013)
      • Shawn Gorman (since May 2013)

      List of CEOs

      • Leon L. Bean (1912–1967)
      • Leon Gorman (1967–2001)
      • Christopher McCormick (2001–2015); first non-family CEO
      • Stephen Smith (since November 2015)

      This largely lines up with my experience with their quality over time.

    • @Potatos_are_not_friends
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      178 months ago

      I remember learning about LL Bean from Seinfeld and asking why people like it. Later when I wasn’t living paycheck to paycheck and started buying quality goods, I learned that their famous warranty was gone. Which sucks because I’m all about BIFL.

      • @Empyreus
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        228 months ago

        This is why I switched to Patagonia, quality stuff, great customer service, great warranty.

        • Dark Arc
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          68 months ago

          And way better ownership evidently

          • @captainlezbian
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            28 months ago

            Yeah from what I’ve heard it’s owned by someone who genuinely wants to make the world less awful. Whether or not that’s true idk, but I’ll always prioritize a company that acknowledges and claims to attempt to minimize environmental impact over one owned by bigots

            • Dark Arc
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              8 months ago

              It was owned by someone like that, he gave the company away and it’s now owned by a bunch of non-profits oriented around environmentalism.

        • @EvacuateSoul
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          28 months ago

          They also tell their workers to go outside when the surfing is nice according to a podcast I heard once.

      • @stoly
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        58 months ago

        Yep. Wish I could have gotten in 20 years ago but was broke back then.

    • @isthingoneventhis
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      178 months ago

      LL bean used to be the shit in the early 00s, now it’s basically overpriced Walmart garbage