If I had an artisinal shop of any kind in America, I'd have an emergency button under the counter that lights up an enormous neon sign behind me that says "NO!"

@whaleross · edit-2 9 months ago

If I had an artisinal shop of any kind in America, I'd have an emergency button under the counter that lights up an enormous neon sign behind me that says "NO!"

Admiral Patrick · edit-2 9 months ago

Yeah, the story behind it I heard was “The customer is always right [in matters of taste]”.

Customer: Does this dress look good on me?

Sales Rep: Oh, yes! You look great! (regardless of actual opinion).

That said, when I looked into the origins of the phrase, there are several different stories behind it, so I’m not really sure which one is accurate. But yeah, regardless of origins, it’s been twisted to enable some crazy senses of entitlement.

@Hawke · 9 months ago

I don’t think it was ever “in matters of taste” either, just a more general “sell what people will buy, not what you think people should buy.”