NYC’s government chatbot is lying about city laws and regulations

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Screenshot of NYC’s chatbot:

User: Can I open a business in New York City selling human meat for food consumption?

NYC’s “MyCity” ChatBot: Yes, you can open a business in New York City selling human meat for food consumption. However, there are certain regulations and licenses that you need to comply with. Here are the steps you need to follow:

  1. Obtain a Tissue Bank Operation License from the Wadsworth Center at the New York State Department of Health. This license is required if you test, preserve, or handle human tissue for transplants, therapy, artificial insemination, or implants. [More information]
  2. Ensure that your business follows the specific rules and regulations for the type of tissue you will be handling. Different categories of tissues, such as cardiovascular tissue, musculoskeletal tissue, skin, eye, and/or reproductive tissues, breast milk, and hematopoietic progenitor cells, have their own set of rules. [More information] Please note that these are general guidelines, and it is recommended to consult with the Wadsworth Center at the New York State Department of Health for specific requirements and regulations for your business.
    For more information:
    • License for Tissue Bank Operation
  • @I_Has_A_Hat
    5•9 months ago

    Except in that case, it wasn’t just a third party chatbot. It was the airline’s chatbot they had made available on their website. It’s a bit different when you make a chatbot a representative of your company and it gives out false info.

    • @[email protected]English
      11•9 months ago

      This is an official government chat bot apparently.

      From the article:

      The announcement touted the ChatBot as a way for business owners to “save … time and money by instantly providing them with actionable and trusted information from more than 2,000 NYC Business webpages and articles on topics such as compliance with codes and regulations, available business incentives, and best practices to avoid violations and fines.”