I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.
My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…
I almost think it’s a conspiracy to enable charging people more late fees.
To try and thwart malicious scripted login attempts, some sites expect a manual keyboard action on the username and/or password fields.
You can use your password manager to populate the fields but then click each and add then remove a character. That usually handles it.