• @ripleyEnglish
    41•7 months ago

    “at no additional cost” - my bill went up nearly 25% in January. Their generosity is underwhelming.

  • Eager EagleEnglish
    33•7 months ago

    ah yes, faster speeds so we can run out of the 1.2 TB / month quota faster

    data caps on fiber should be illegal

    who even gets their 1.2 Gbps plan when you can run out of data for the whole month in a bit over 2 hours?

    • @[email protected]English
      9•7 months ago

      Data caps on any fixed location internet service should be illegal.

      Overselling then blocking customers from being able to use what they paid for is fraud.

  • @[email protected]English
    11•7 months ago

    If my Comcast didn’t go down for 10 minutes at a time, 3 or 4 times a day, I would not be getting fiber in the next 11 days. So, fuck off Comcast.

  • BrickfrogEnglish
    10•7 months ago

    Meanwhile no mention about their limited upload speeds.

    • ChillbruhEnglish
      5•7 months ago

      I’m really just watching out for any upload speed increases. At this point, I don’t care about download speed increases, I just want upload speeds to increase. The only mention of it in that article is their plans to implement DOCSIS 4.0 later this year, which should increase upstream and downstream capacity. However, still no mention of how long it may take to be fully implemented.

      • @forbiddenlakeEnglish
        1•7 months ago

        None that article, but check my other reply and check your plan. You may be pleased, I was.

    • @forbiddenlakeEnglish
      1•7 months ago

      The marketing fluff doesn’t, but they actually did increase upload speeds. Mine went from 10 to 20 up. And here is the DSL reports forum thread from when this round started.

      Also, they are testing larger increases. I could get 100 up today, if I had a supported modem.

      So, check your actual plan and modem to see what you have now.

  • @db2English
    10•7 months ago

    Cable companies can all suck it. Do you know how they started out? As antenna farms. They put OTA antennas up on the top of hills they owned the land on so nobody else could (aka a monopoly on something that wasn’t theirs) and ran two conductor (not coax) cable down to the valley where people couldn’t get OTA signal, and charged for it. They literally began that way, as leaches selling free-to-air signal to a captive audience. They do that to this very day, with additional evil shit value added services.

  • @CobblerScholarEnglish
    6•7 months ago

    Customer service: 5-7 business days on hold and only one “courtesy disconnect”