• @[email protected]
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    1493 months ago

    Oh God, this brought back a traumatic memory. I was hanging out after hours at our office to look after a meetup group that was using our space that night. Nothing tricky, make sure people can get in, keep the lights on, make sure nobody sets the place on fire.

    I was plugging away on my personal laptop which had Linux on it. Having a great time doing something or other when one of the meetup organisers approached me with a USB stick and asked if I could help them print out some signs to help people know where to go.

    My install was rock solid, fast and set up exactly the way I wanted, but in that moment none of that mattered because it was me who froze. I thought back to all the decisions that lead me to that situation, even the conversation with a coworker a few months ago about Linux who literally said “I love Linux but one day I’m just afraid I’ll have to print something or whatever and I won’t be able to”. How foolish I was to dismiss the wisdom in his words that day, and now my worst nightmare had come to pass.

    I swallowed hard, looked the organiser in the eyes, and told them I couldn’t help them. I didn’t even try. Best to rip the band-aid off, disappoint them now and get it over with. After the glaring admission left my mouth I waited for the inevitable response. I was a fraud, nothing more than a self proclaimed computer geek who couldn’t accomplish a rudimentary task despite all my time studying and tinkering. It was over, I guess it wasn’t imposter syndrome after all, I really was an imposter and now I’d been discovered.

    But instead the the organiser just smiled and said “that’s totally ok, we were just a bit disorganised and didn’t print it before coming this time. Thanks for your help anyway!” And everything was fine. This time.

    • @[email protected]
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      273 months ago

      I would have tried anyway. Sometimes Linux works better with printing than Windows, some times the other way round. It just depends what the printer is and how you have your system setup.

      • Iapar
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        153 months ago

        Just say how it is. “I can try but printers are notorious for making simple things difficult.”

        • @[email protected]
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          Yeah exactly. Chances are it would have worked provided they installed CUPS - which isn’t hard or slow on arch after all it’s not Gentoo. But if it didn’t at least you have defused expectations while showing you are still willing to try. Something like: I don’t have it setup on this laptop but I will try and get it working quickly, but no promises.

    • @Olap
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      263 months ago

      Did you bite the bullet and go and print something the next day?

  • @sturlabragason
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    1153 months ago

    Weirdly enough I’ve found it much easier to print on linux. It just works out of the box.

    If it doesn’t it is definetly the printers manufacturer fault 😅

    • @[email protected]
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      663 months ago

      It’s something we can thank Apple for. CUPS is the standard printing system on practically all non-Windows OSes, and Apple hired its developer and did a lot of work on improving it in the 2000s and 2010s.

      • bitwolf
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        Speaking of hard Windows things being easy on Gnome. The Gnome smb and rdp sharing capabilities work simply turning them on.

        In Windows it’s a whole mess trying to force it to refresh the network or wait for that diagnostic loading bar while it resets everything for it to sometimes work.

    • @Brujones
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      173 months ago

      Me too. I have a Brother printer. When I first set it up, Windows printed everything in inverse black and white until I hunted down the correct driver. Windows also never figured out how to wake it up, so I always had to manually wake it up. And it simply never worked with the scanner.

      Linux got everything right without me having to fuss with anything.

    • @[email protected]
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      113 months ago

      My printer can print, but most of the other features are locked behind Brothers drivers. Copying/ scanning from the document feeder and duplex were kind of a pain to get working, and for some reason only work from certain programs.

    • @[email protected]
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      73 months ago

      Same here, a certain printer of mine just did not work with my Windows install whatsoever but works fine with CUPS lol

    • @[email protected]
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      33 months ago

      In my house, I have Linux machines that print flawlessly and reliably to our HP laser. My wife has an iMac and I swear I have to install it fresh every time she goes to print. But the absolute best printing experience? Over WiFi from an iPhone. Crazy.

        • @Wilzax
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          123 months ago

          Almost like the point of that OS is to know about everything that’s going on in your system because you put it all there yourself, piece by piece!

          A blessing for the privacy-oriented and the people who want to learn about everything.

          A curse for people who just want their computer to work.

          • @[email protected]
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            13 months ago

            Exactly 😅

            I used to use Arch too but I switched to Fedora because everything I installed manually was just installed by default already there. Also nice to be able to update my system from GNOME Software.

        • @[email protected]
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          33 months ago

          Yep, had to do that and spend hours reading about printing services in Linux and other OSs out of curiosity. Was very useful, not that I remember any of it now.

        • @[email protected]
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          13 months ago

          Many distros leave printing support out by default these days. It is just not something everybody needs anymore.

    • @EnderMB
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      -83 months ago

      Easier than what, exactly? Windows always works out of the box for shit like printers. If it didn’t, 99% of their user base would be calling it defective.

      OSX, on the other hand, is where I’ve had so, so many issues with printers.

      • @WagnasT
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        183 months ago

        Nah, if you haven’t fought windows printer drivers then you’ve just been lucky. Meanwhile you can almost always convince CUPS to spit out a print.

        • @EnderMB
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          13 months ago

          Are you suggesting that Linux has better printer driver support than the system that 99% of that printers users use?

  • @[email protected]
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    653 months ago

    Many years ago, my aunt bought an old, terribly specced laptop and couldn’t get Windows to run on it. I installed Ubuntu and everything was fine - she could check her email and browse toxic conspiracy theories on Facebook and all was good with the world.

    Two years later when visiting I got my first support request - would I mind showing her how to print something? No problem, but would you mind showing me what you were trying? She was selecting menu items to send to a virtual printer, not the one on the network. I show her the correct printer to send to and the thing prints. Easy. Out of curiosity, I check the outbox queue for the virtual printer. Over a hundred documents, going back two years.

    For two years she’d been unable to print, and every single time she’d ever attempted to print something she’d followed the exact same steps that didn’t work, and just accepted that this was the way things were.

    SMH.

    • Hanrahan
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      23 months ago

      Its the same way the Vote with the same outcomes of nothing working but keep voting the same anyway, ya never know, next one might work :)

  • Possibly linux
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    523 months ago

    Printing works out of the box most of the time on Linux. However, if it doesn’t work it really doesn’t work

    • @WhiskyTangoFoxtrot
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      143 months ago

      That’s the problem, then. They keep checking their printer for the printed pages, when they’re really coming out of the box.

    • @RagingRobot
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      33 months ago

      That’s like all the things on Linux haha.

      One day my display randomly stopped working. That was a fun week of debugging lol

      • @[email protected]
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        13 months ago

        The only Windows reinstall I’ve had to do in years was when I unplugged my monitor’s integrated USB hub and somehow that completely broke Windows recognizing it.

        Linux though? It’s typically user error in my case.

    • @renzev
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      13 months ago

      The trick is to give up and just shuttle files from computer to printer via usb stick

  • @[email protected]
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    503 months ago

    I’m new to Linux and was struggling to print from LibreOffice the other day because my printer suddenly wasn’t listed.

    Hi, yeah, the printer wasn’t plugged into the computer.

  • @Bluefruit
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    493 months ago

    Brother printers are your best bet. And maybe try sudo.

    • @Crazyslinkz
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      153 months ago

      Agreed, heard this many times. Finally pulled trigger and brought one this year.

      Print from linux? Print from android? Print from Mac? Print from windows?

      Yes! Mother fucking yes! All out of box and easy to install.

  • @EuroNutellaMan
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    413 months ago

    printing is bad regardless of OS. Learn to draw and type very well and you will never need a printer, also curse everyone that forces you to use printers they should be shunned from society. We will have full digitalisation by bullying if necessary

    • @chiliedogg
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      133 months ago

      Printers are something they’ve actually figured out on the last few years.

      I can go somewhere I’ve never been, get the login for the network, and print documents from my phone without any downloading drivers, sacrificing goats or anything.

      • @primrosepathspeedrun
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        183 months ago

        you don’t know how many drains that sysadmin installed under her altar, do you?

        • @chiliedogg
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          33 months ago

          I hooked up a 2013 printer to my new wifi network, opened a pdf on my phone, clicked “print” and selected the printer from the dropdown list. No driver installation. No special app for the printer. It just works.

          • @primrosepathspeedrun
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            ooh, did they sacrifice the goats in the factory? pretty snazzy; i haven’t bought any new hardware in years, and this might just be the impetus I need to run out to microcenter.

    • @[email protected]
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      53 months ago

      I’m convinced they’ll never figure out a practical solution to take technical drawings out to construction sites digitally (battery life, limited screen size, dirt, hazardous atmospheres, the unwillingness of my boss to pay for expensive specialized hardware …). Other than that I’m with you.

      • @EuroNutellaMan
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        33 months ago

        just don’t use technical drawings buildings were meant to be built not drawn, simple as.

    • Possibly linux
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      03 months ago

      Printers are bad under Windows because Windows supports nothing out of the box

      • @chiliedogg
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        23 months ago

        That’s simply not true anymore. Most printers work on windows locally and through a network without any special driver installations these days.

        You can buy a printer, a computer, and a wifi adapter, network them together, and start printing without installing any printer utilities or additional drivers.

        They’ve come a long way in this area.

  • @rageagainstmachines
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    283 months ago

    Have you also tried using Signal instead of WhatsApp? Sorry, had to do it.

  • @[email protected]
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    243 months ago

    Half my family just email whatever they want printing to my Dad and he prints it at his workplace.

    We’ve owned multiple printers over the years but 8/10 no matter what device you used, The printer just didn’t work. The “Dad strategy” has never failed.

    • lemmyvore
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      363 months ago

      First day at work for junior software engineer, he is super excited and stays late getting familiar with the project.

      Finally he gets up to leave and in the hallway he runs into the CEO himself, looking lost, standing with a piece of paper in his hand in front of a shredder.

      “Oh, thank God,” says the CEO, “I thought everybody has left. Look, my secretary has gone and I only have two minutes until I have to be back in the conference call. Do you know how to work this thing?”

      The junior looks at the shredder, notices it’s not plugged in, connects it, the thing turns on and he shows the CEO how to put in the paper and press the button. They watch the paper as it starts going in with a sigh of relief.

      “Thank you so much,” says the CEO, “you’re a life-saver. I only need one copy.”

    • @[email protected]
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      53 months ago

      I’m on your dad’s role but for my family. It is pretty annoying specially when they can’t explain properly what they want so you have to do guesswork. Anyway it nice when people trust you so long the do not take you for granted.

    • @[email protected]
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      43 months ago

      Rarely used inkjet? If so, your ink dries before you can use it, I’ve had it happen after like 3 pages and then letting it sit, dry next time I try. Laser printers don’t do this, the toner will sit for a long time, and it seems to last longer in general.

      If it isn’t that, but the brand is HP, the problem is that your printer should never have been born and should be thrown back into the fires from whence it came. Terrible, terrible printers.

      • @[email protected]
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        23 months ago

        The one kept at home until recently was some early 2000s white(yellowing) and blue thing, might have been Laser.

        We had an Inkjet sometime around 2014 and went back to using the old one because it worked more of the time.

    • Estebiu
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      23 months ago

      Idk how is it with brother printers, but brother scanners are an absolute PITA to make work on Arch

      • @[email protected]
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        53 months ago

        Over the network can be hit or miss but the usb cable and the drivers from the AUR have yet to fail me

        • Estebiu
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          13 months ago

          I have a ds640 (an usb scanner), and I’ve spent maybe 2 hours installing&reinstalling&removing drivers from the aur. Nothing worked. Installed Fedora just to see if things worked over there (as fedora is officially supported by brother) and things worked perfectly. Then i booted on my arch install arch once again, AND EVERYTHING WORKED. Alleluia. But I still don’t know why, as I didn’t touch nothing between last time i tried and now. Idk.

          • @[email protected]
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            13 months ago

            Maybe just the reboot? Something was probably installed that was not started yet and it was started as part of the boot process?

            • Estebiu
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              13 months ago

              I did reboot several times during my first try… Idk… Now it works, but its still a mistery why…

      • @[email protected]
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        23 months ago

        I can’t even get this Brother to scan to a flash drive in its own USB port. It acts like it’s successful; it scans and no errors show up… but the files just aren’t there. Tried multiple USB drives and made sure they were formatted to FAT32 in a sector size that Brother recommended in the manual.

        Printing to it from Debian was even easier than expected, though. Plug it in, it shows up as a networked printer, and you print to it.

        • Estebiu
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          13 months ago

          Yeah, cups is truly amazing. Dont know about your issue with usbs drives tho; sorry…

  • @[email protected]
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    I just recently went through some linux printer woes. When my toner cartridge got down below 25% documents spooled from my Linux machine would fail with an out of toner error. Files from windows and the diagnostic pages from the printer itself printed just fine. Turned out I had been using a slightly incorrect print driver on my Linux machine this entire time. After a TON of digging I managed to find the correct driver and was able to print again. Only wasted most of a morning figuring it out. Lol!

  • @[email protected]
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    163 months ago

    “Can someone help me figure out how to print a file?”

    “Pft, why would you want to?”

  • @[email protected]
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    153 months ago

    Def a skill issue. But seeing as they are using arch I have no doubts that they will get over this and ultimately come out learning more about Linux and computers overall (which is probably their goal seeing as they are using arch)

    I’ve never had issues printing on arch (btw)

  • @[email protected]
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    sudo pacman -Syu --needed cups system-config-printer avahi nss-mdns foomatic-{db,db-{engine, nonfree}}

    sudo systemctl enable --now cups.socket avahi-daemon.service

    Edit nss-mdns

    Rebooting after helps if it doesn’t find the printer right away.