Zoom’s updated policy states that all rights to Service Generated Data are retained solely by Zoom. This extends to Zoom’s rights to modify, distribute, process, share, maintain, and store such data “for any purpose, to the extent and in the manner permitted under applicable law.”, including AI and Machine Learning.

  • @[email protected]
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    1519 months ago

    The real trouble here is got vague the term “user generated content” is.

    Does that include recordings of meetings? Does that include files or messages over chat during calls? Does it include names of those attending calls?

    With it being so vague, you have to assume the worst possible case, which sucks for anyone who uses Zoom.

    • @[email protected]
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      919 months ago

      yeah I think it means … ALL OF IT.

      also double sucks because a lot of people have no choice but to use zoom. jobs require it.

    • @Zeth0s
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      9 months ago

      They can’t be that stupid. Many companies that use zoom do it to discuss with clients, in conversations that are expected to be private and confidential. Training an ai might mean leaking some of this content, unless it’s an AI used exclusive internally at zoom. They better not use recording of meetings, unless they are ready to pay lawyers for years

    • @[email protected]
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      79 months ago

      Unrelated, you’re my favourite game ever and I love you and miss you and I’d pay so much for a pre-re server without a cash shop at maybe 2-5k total players.

      • @[email protected]
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        29 months ago

        I love you too and each winter I make a habit of hopping on a p-server and enveloping myself in nostalgia. I’m still waiting for an RO Lemmy community.

        Let me know if you ever start playing again and I’ll be your buddy.

          • @[email protected]
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            39 months ago

            I did! I played it for 3-4 years around the mid-to-early 2000s.

            So many great memories of LoE and going on MVP hunts with my monk. Not to mention the super fun holiday events. I still haven’t had a game hit the same spot as Ragnarok during Christmas 2004.

              • @[email protected]
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                39 months ago

                I WAS ON CHAOS TOOOOO! Were you in any particular alliance (or guild or clan or whatever they called it)? I was only in a small one called “Phenix Rising”. But it didn’t last super long.

                • @[email protected]
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                  29 months ago

                  I was a guileless roamer Wizard on Chaos, because it felt soooo big! I didn’t get deep in guilds and community until moving over to little Sakray.

                  Sakray was my high school life. I made friends I still love today. It honestly probably saved my life. I wouldn’t be where I am, wouldn’t be married to the person I’m with, and might not even be alive if not for Ragnarok and the connections I made there.

                  I’m getting an RO tattoo shortly. I haven’t decided exactly what, yet. I don’t want a pantless fox girl on my flesh or I’d get Moonlight, easily. Possibly Eddga? Maybe Bapho, I love the way it is stylized. Maybe a Sting, because I spent more time SD’ing Stings than probably any other grinding spot in the game… aside from Elder Willows, I suppose.

                  Maybe just a tiny image of a card on the floor.

  • ForestOrca
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    1069 months ago

    During the early part of 2020 I moved my classes onto Zoom. Because of this change, I’ll be moving my video conferencing elsewhere. What’s with companies destroying themselves while attempting to maximize profits. Just another reddifugee on kbin.social. SMH.

    FOSS Zoom Alternatives -

    https://itsfoss.com/open-source-video-conferencing-tools/

    https://www.makeuseof.com/open-source-video-conferencing-software/

    https://fosspost.org/zoom-alternatives/

      • girlfreddy
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        149 months ago

        Cory Doctorow is a smart man and I’m glad he’s around to educate us.

      • @[email protected]
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        139 months ago

        The term “enshittification” is as common on Lemmy as “play stupid games…” is on Reddit.

        It’s a much less stupid word/phrase, though, so that’s fine with me.

  • @[email protected]
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    709 months ago

    I’m sure companies will be interested in hearing this, especially those with regulatory requirements.

    • @[email protected]
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      409 months ago

      Yeah WTF? Companies that have medical data, other PII… they’re going to have to cancel their Zoom contracts right? I guess that’s up to their lawyers to interpret/decide.

    • @[email protected]
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      9 months ago

      As someone who works at a company with relevant regulatory obligations, I plan on forwarding this article to our infosec team tomorrow.

  • @pensivepangolin
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    689 months ago

    Considering courts have been using Zoom since COVID…I am dying to see what happens. Will Zoom clarify that it doesn’t collect/utilize meeting recordings to train AI? Is it going to exactly that and force anyone conducting sensitive business to find a new platform?

    This feels like a remarkably bad move, both for privacy and for Xoom’s own business concerns, unless I’m missing something.

    • @droans
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      109 months ago

      Won’t be an issue for courts. In fact, the original text prediction software came from the Enron Corpus - a trove of emails gathered by the FERC during their lawsuit against Enron.

      Now, companies will absolutely not be friendly about this. The number one reason most companies are hesitant to AI is because they don’t want to risk giving sensitive data to an outside company.

  • Marxism-Fennekinism
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    9 months ago

    Remember: the corporate meetings and university lectures are the tip of the iceberg of the kind of data Zoom has on people.

    Zoom is used by teenage couples to call each other and hang out, which might turn into discussing sexual themes as teenagers dating often do.

    Zoom is used by general-care doctors when their patients describe the rash on their anus.

    Zoom is used by psychiatrists and therapists talking to their patients during some of the most vulnerable and precarious times of their lives.

    Zoom is used by lawyers talking to their clients in all kind of cases, criminal, civil, divorce/family, inheritance, etc.

    Zoom was used by actual fucking courts to hold actual fucking criminal trials. Like bruh the fucking US judiciary department couldn’t have self-hosted one of the many open source and E2EE solutions?

    The fact that they can do this with no oversight or regulatory bodies intervening is utterly ridiculous. Zoom has probably some of the most sensitive data of people’s lives. It is not a social media platform where people know that they shouldn’t put too sensitive information on, it was literally intended and marketed for people to use for sensitive communications. They shouldn’t even be keeping any amount of data after the call ends, IMO, but using it to train an AI (to presumably sell later) is utterly morally bankrupt, and so are the regulatory agencies and lawmakers who could have intervened. Fuck you Zoom, fuck you FCC/FTC/whoever handles data privacy in the US. You want to ban TikTok because of its “national security implications” but don’t bat an eye when it’s a US company doing something far worse huh? Not implying I like TikTok, but TikTok doesn’t have access to live court trials or doctor-patient discussions.

    Yes, we shouldn’t have used Zoom in the first place. But that ship has sailed and most people were forced to use it against their will if their company/university/doctor/lawyer/judge decides to use it, and/or they did not realize the terrible data security/privacy implications of using it. It’s entirely unhelpful to victim blame and go “well you shouldn’t have used Zoom then! Sucks for you” as I see so many people in the FLOSS/privacy community doing. Additionally, that also does not address the actual societal/legislative issues of them being allowed to keep that information and use it for profit.

    • TWeaK
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      119 months ago

      Zoom was used by actual fucking courts to hold actual fucking criminal trials. Like bruh the fucking US judiciary department couldn’t have self-hosted one of the many open source and E2EE solutions?

      It should be said that many business customers do use a self-hosted version of Zoom. I couldn’t say for sure if every court did, but major government bodies definitely used something more than the free package, which come with different T&Cs.

      Additionally, that also does not address the actual societal/legislative issues of them being allowed to keep that information and use it for profit.

      This is the big issue in online user data. In no other instance in life can someone take something without offering anything in return. Yes, websites are usually free, but Microsoft collect your data from the software you already pay them for. Just like you can’t build and sell a car without paying for the nuts and bolts, there needs to be clear legal infrastructure to prevent data businesses from getting away with taking everyone’s data for free and using it to develop products for pure profit.

    • @[email protected]
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      149 months ago

      Do you know if they support disabling things like auto-equalization of audio or changing the bitrate? I use zoom for music lessons because they’re the only one I’ve ever found that will let me do that, which sucks because zoom really isn’t that great of an app

      • guyrocket
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        -109 months ago

        As a user, I liked webex more than any other video conferencing software. But IDK how much adjustment it allows.

        • @[email protected]
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          59 months ago

          I looked at them too but couldn’t find an obvious way to get it from Cisco without buying a license big enough to share with everyone I know lol

          • guyrocket
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            49 months ago

            My understanding is that my employer dropped webex because it was more expensive than others. I think we only use Teams now which works but not as well as webex.

            • @[email protected]
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              39 months ago

              Yeah and that’s my problem I only need one 2 person conference a week and webex is like using a nuclear bomb to go fishing price wise

              • guyrocket
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                49 months ago

                Just a thought: Explain your needs to Jitsi devs. Or other software linked here. Maybe they could cater to a niche market to get more market share. Or offer a free music lesson for their trouble.

                Must be an email address on their site somewhere.

  • @Potatos_are_not_friends
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    319 months ago

    Last year, my whole company switched to jitsi.

    Solves 90% of our use cases and open-sourced enough to expand on it.

    • @Num10ck
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      89 months ago

      do you host it in house? what compression does it use?

    • TheProtagonist
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      229 months ago

      It’s not that easy, because you are dependent on the person / organization setting up the conference. Privately I would never use it, but I often follow webinars and information sessions hosted by an multinational organization, and these are always held via Zoom. So it would be a “take it or leave it” approach. I would not even know to whom to refer to ask for an alternative option.

    • @[email protected]
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      209 months ago

      I should just tell our CEO then that I refuse to use Zoom and fail to show to any and all meetings as well as tasks which require Zoom? That’s it then. Privacy is saved.

      • @[email protected]
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        9 months ago

        Well, if you’re in the EU you could tell your DPO and they should take action to prevent your company from using Zoom from now on.

        • @[email protected]
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          49 months ago

          I’m in Asia. Idk how our company is going to handle this (or if they care) but we do have a meeting this week so I may mention it again (if I get a chance to).

          • @[email protected]
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            69 months ago

            Tell your IT guys that zoom permanently records all meetings and they will use it for financial gain in the future, potentially including corporate blackmail. Ask the people in charge if price is worth continued business with using the software.

            • @[email protected]
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              9 months ago

              I’m not saying you’re wrong, but I probably won’t add the blackmail stuff. I’m still thinking how to go about it, tbh. Last time I brought it up was when they were thinking of switching due to cost and I mentioned the privacy issues. I think Zoom recording meetings would at least give them pause (I hope), but I still need to make it as believable as possible and give an alternative that’s already widely used (for customers and clients).

              • @[email protected]
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                29 months ago

                Sure.

                Interestingly, it is illegal for any party to record a phone call in my jurisdiction without notifying all the parties. Zoom would be in violation of this law.

      • YⓄ乙
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        09 months ago

        Prolly look for another 9-5 gig before you stop showing up in meetings .

    • Cyclohexane
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      149 months ago

      It’s that simple!

      This kind of optimistic attitude ignores the reality that such actions are only effective when organized in mass. If I stop using zoom, it’s pointless. It’s only effective in the context of organizing with others.

      The rich might want us to think that we are empowered to inflict change by merely making personal choices (which in reality are completely futile). In reality, our power shows when we’re united.

      • @[email protected]
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        129 months ago

        Not to mention saying “just stop using Zoom” is pretty dumb if your company insists on using it. I’ve lobbied for other apps to be used with my company but they didn’t budge mainly because we’ll have to convince ALL our customers and clients to use whatever service we use as well.

      • YⓄ乙
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        39 months ago

        Most People are lazy in general and doesn’t mind getting exploited as long as they can’t see or feel it. Times have changed and you’ll have to start acting as an individual. Take a stand. For example- My friends used WhatsApp and I moved to signal, only few moved to signal and eventually others started to move. So someone has to take action for the change and the change starts with you.

      • @[email protected]
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        39 months ago

        I never started using zoom because of the original privacy concerns. It would have been great if people would have listened, but the truth is that most humans are just not that smart.

        I don’t even bother anymore. I just try to live my life in a way that corporations profit as little off of me as possible.

    • @Weirdfish
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      69 months ago

      Went to Infocomm this year, the audio / video trade show, to get the lay of the land on next generation conference systems.

      The two main elements at almost every booth were zoom and teams. Those two platforms have completely replaced IP based conferencing, and when the tide turns like this, no matter how bad the idea, we’re stuck with it for five to ten years.

      On both the hardware and software level, there just isn’t an alternative for corporate scale conferencing.

      I may be able to make the argument against zoom for privacy reasons, but I suspect teams isn’t going to be any better.

      • @bcngooner
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        19 months ago

        Have you tried Cisco Webex?

        • @Weirdfish
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          29 months ago

          It’s not so much a function of try, and yes, I’ve used it. It’s the fact that during lock down the whole company used Zoom and Teams, and changing systems now would take an act of God far above my paygrade.

          Historically, Tandberg, later acquired by Cisco, was hands down the best video conference codec. I have no doubt their new line is just as good.

          I can try forwarding this info to network security and see what they think.

    • @[email protected]
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      I’ve always liked Google Meet better anyway. Hopefully Google don’t decide to scrap it too, because while it seems like it is going to stick around, they do really like scrapping projects…

      edit: Nevermind, I forgot people aren’t allowed to have preferences.

      • @HellAwaits
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        deleted by creator

        • @[email protected]
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          79 months ago

          But Google takes their security super seriously, and the only person they’re sharing our data with is the government.

          That’s not a good thing, but if you need a chat app that pretty much everyone already has installed, for non-sensitive conversations, you could do much worse than Google Meet.

  • Michael Veale
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    179 months ago

    @skilledtothegills would be forbidden for them to train on actual content from calls under EU law, as it would be in breach of the ePrivacy Directive (read alongside something called the European Electronic Communications Code, which gives similar obligations to ‘over-the-top’ providers as to classic telecoms). Not that US tech firms have a great history of adhering to EU law.

  • sverit
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    99 months ago

    Does anyone know if that’s ok with the DGPR in Europe?

  • @[email protected]
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    79 months ago

    That’s a very zoomy thing to do given what we’ve seen the company do so far. If they can figure out a new way profit from stabbing you in the back, they absolutely will go for it.

  • @[email protected]
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    79 months ago

    This is terrible for privacy, but not surprising at all. For enterprise, the target market for Zoom, I imagine this doesn’t matter much.

    I don’t know anyone that uses Zoom for personal use. And if you do, why?

    • @chilicheeselies
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      229 months ago

      It matters more. Nobody wants trade secrets being used to train some ai.

    • edric
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      49 months ago

      I’d wager enterprise customers wouldn’t want this either, and I won’t be surprised if they demand to explicitly remove that clause on their contracts. Imagine all the highly confidential info and trade secrets being exchanged on company zoom meetings that can be harvested for AI use.

    • @[email protected]
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      I used zoom for some hobby online meetups. The majority used zoom. I’m assuming that it’s organizer’s choice, which they’re familiar at work. I’d love to spread a word for FOSS alternatives, but sadly I’m not the person organizes events.

      The thing is for most people zoom is equivalent of video conference. Zoom has soared its publicity in WFH era, and Zoom decides to (like every corporation does) utilize it, milking every possible profit from it.

  • @Dark_Blade
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    69 months ago

    And people will still continue using it. Though, maybe you could increase pushback by telling these ‘nothing to hide’ people that this AI could be used to create deepfake porn of them?