Cross posted from https://hexbear.net/post/9006467

A Sycamore Township man said a mandatory software update on his Volkswagen Jetta appeared to trigger a cascade of malfunctions, leaving key safety features and the infotainment system not working properly. A dealership then told him it would cost $1,600 to diagnose and repair:

  • FineCoatMummy@sh.itjust.works
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    14 hours ago

    Nevermind cars! I have a strict policy that companies may not reach into my devices remotely and do things. For EVERY thing I own. Cars AND non-cars!

    Pull, not push.

  • CallMeButtLove
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    1 day ago

    Volkswagen should fix that shit for free. I can’t tell you how pissed off I’d be if some random OTA update bricked my car.

    • scoobydoo27@lemmy.zip
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      1 day ago

      It’s happened twice to me in my Mach-E. Bricked and had to be towed from my garage. Luckily under warranty so I didn’t pay anything. I’ve now since turned off all auto updates because it’s ridiculous that an OTA can render your car useless.

      • NotMyOldRedditName
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        13 hours ago

        Any software update for anything always carries that risk, even with fail safes built in, its just the nature of software.

        It sucks, but itll always be the case.

        Edit: and even the software can fuck with the hardware. Tesla had an issue once where they were logging to much data and they were burning out the memory before the cars end of life.

      • d-RLY?@lemmy.ml
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        14 hours ago

        They should have to cover the costs if a OTA update is pushed even if the normal warranty is up. Not saying as fact, but it should be. They are the ones that push the updates and the owners of the cars are just doing what makes sense if they see an update is ready to install.

        • scoobydoo27@lemmy.zip
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          10 hours ago

          I agree but I know Ford ain’t gonna cover shit once my warranty is up (which is soon). The only way would be to fight in court which isn’t worth the time or money. So I just turned off updates. It’s not like they are adding cool features ever.

      • atrielienz
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        21 hours ago

        Don’t buy the first few years of a newly released car. Rules to live by. The Mach-E had all kinds of power train failures including fusing the high voltage battery junction box contacts open and or closed which disables the vehicle.

        • scoobydoo27@lemmy.zip
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          10 hours ago

          I bought the 4th year of the Mach-E. Mine was after the HVJB and that was primarily only affecting the GT models anyway, which I don’t have.

          • atrielienz
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            8 hours ago

            Nah. The non-GT models were also affected.

            And in this case it doesn’t matter if you bought a fourth year Mach E when you’re buying from an automotive company with the most recalls in the industry year over year for like the last 5-6 years running.

            https://static.nhtsa.gov/odi/rcl/2023/RCMN-23V687-5094.pdf

            The Mach E has had so many recalls. Axle half shafts causing a clicking while turning, differential pinion shafts that shear off or fracture, a whole litany of infotainment issues, botched updates. I seem to recall something about windshield wiper motors, and a problem with some of the glass by the D pillar.

      • dan1101
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        1 day ago

        I usually delay updating until they have more of a chance to fix any bugs.

  • NauticalNoodle@lemmy.ml
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    1 day ago

    I’ve said it before, I’ll say it again. I’m pretty sure my next car will be used.

    [edit] sorry, I mean “Pre-owned”. Don’t flame me.

      • FoxAlive@lemmy.zip
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        14 hours ago

        To me its the only good term.

        If it’s a sale by owner gets me hard.

        Nothing beats finding a nice looking truck or car on the side of the road and finding the right person at the right time.

        Anything past 2013 is not worth the time.

        • DecentM@lemmy.blahaj.zone
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          4 hours ago

          Ohh so like buying new is superior? Nah. I mean for some things like hard drives (for PCs) or smartphones there’s good reasons to do that (could have malware on it), but cars or appliances I’d think that someone who thinks buying new is superior is dumb. If the thing is well maintained, you’re getting something from a device class leagues above what you’d get new. Plus modern machines are full of cloud crap that makes it break after a few years when the manufacturer pulls the plug on the servers. Used is king!

    • DarkCloud
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      1 day ago

      I think one guy has a Volkswagen Jetta he can sell you.