• @Gradually_Adjusting
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    6511 months ago

    The problem is the subscription, not how it was implemented

    • @[email protected]
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      5311 months ago

      Yes, but also from an implementation perspective: if I’m making code that might kill somebody if it fails, I want it to be as deterministic and simple as possible. Under no circumstances do I want it:

      1. checking an external authentication service.
      2. connected to the internet in any way.
      3. have multiple services which interact over an API. Hell, even FFIs would be in the “only if I have to” bucket.
      • Psaldorn
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        2411 months ago

        If the customer is dead, they definitely can’t renew.

        Who wouldn’t tout your service if it saved them?

        But also… why the fuck does this require a sub?

        • @grue
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          2711 months ago

          But also… why the fuck does this require a sub?

          Because “fuck you, we’re rent-seeking and you can’t do anything about it,” that’s why.

        • Norah - She/They
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          1511 months ago

          The argument the company makes is that it allows them to sell the device for cheaper upfront, which means that more people can afford to have one. They sell them for $400. But also fuck them, nobody ever died from HP disabling printers.

          • @[email protected]
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            811 months ago

            Also, if they genuinely wanted to make it more affordable up front in order to get the safety device in more hands, they could charge a chunk initially and then a regular payment plan for so many months. Not paying in perpetuity or we disable it.

      • @[email protected]
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        011 months ago

        It checks the service when booting up before a ride. After that it doesn’t connect to the internet. If you’ve gone past your grace period of 60 days it won’t boot up at all, and it will alert you that the device isn’t active.

        Don’t get me wrong, I hate the idea of the subscription but it’s important to have accurate information. Did you even read the product page?

        • @[email protected]
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          211 months ago

          That information changes none of my issues; if you don’t see the plethora of potential implementation bugs involved, either you don’t code professionally or you shouldn’t be.

          • @[email protected]
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            011 months ago

            I code professionally, specifically I develop very resilient medical software. From a software perspective, as long as the developers are competent I have no issues with the device. There are so many other things you could take issue with when it comes to the vest, but I’m telling you software just isn’t one of them.

            • @[email protected]
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              211 months ago

              I’m sure the developers are competent, but the reason I care about the design decisions is the same reason the electric brakes on cars don’t interface with its infotainment system; the interface inherently creates opportunities for out of spec behaviour and even if the introduced risk is tiny, the consequence is so bad that it’s worth avoiding.

              If you have to have an airbag be controlled by software (ideally the mechanism is physical, like a pull tab), it should be an isolated real time device with monitoring your accelerometer and triggering the airbag be it’s only jobs. If it’s also waiting to hear back from another device about whether your subscription ran out before it starts checking, the risk of failure also has to consider that triggering device.

              It can be done perfectly, but it’s software so of course it has bugs.

    • @LemmyIsFantastic
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      -311 months ago

      So go purchase one of the many many different products with a higher up front investment.

      • @Gradually_Adjusting
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        611 months ago

        If I needed one, I would. But keep in mind that consumers have limited power (voting with our dollars), and top-down protections are essential.

        • @LemmyIsFantastic
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          -1011 months ago

          Yes we should definitely make it harder to get safety equipment that nobody really wears anyway because subscriptions == evil.

          • @Gradually_Adjusting
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            511 months ago

            Did you throw out a strawman on purpose just then or were you trying to make a real point?

            • Ook the Librarian
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              111 months ago

              What’s the cheapest I can manufacture such a vest? No telemetry, just the safety. Honestly, what do you think the price point is to manufacture that piece of safety equipment? Factor in liability. You will get sued, frequently.

              How many do think will sell at that price point? Is it even worth running a factory if only a small segment of the motorcycle-riding population could possibly own one? Is this product too expensive to exist?

              • @Gradually_Adjusting
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                111 months ago

                Such full throated rhetoric in defense of subscriptions. Everything okay at home?

                • Ook the Librarian
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                  111 months ago

                  I have no need for such a subscription. But I don’t care to market this device either. I just don’t see how it could exist without a leasing option.

                  My only subscriptions are on Patreon, but I used to pay rent too. I didn’t like paying rent, but I couldn’t afford a house. I don’t like the housing market, but “pay up front or leave it” makes no sense with houses. It makes no sense here either.

                  Could you please point out my full-throated defense of subscriptions? I asked a few questions. If you don’t care to think, I don’t care to chat.

                  • @pathief
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                    111 months ago

                    deleted by creator