My first request was around June. My second request, followed by an addition support ticket was at the end of July. In both these situations, I’ve been left without any response - no "hi"s, no re-assurances, nothing.
Unfortunately, I am not from the EU region, neither do I live in one, but given how this also affects the citizens of countries under EU, how should I proceed further? Is there a webpage online, where I can just file them? Or is it only possible through the local DPA/court?
Have you checked your spam folder to make sure you didn’t miss a reply? Did you email [email protected]?
Does seem odd they wouldn’t reply within the time frame you listed.
[email protected] would only be suitable for requests made by EU-Citizens no?
It’s what they list in their privacy document as the contact address. Non EU citizens don’t really have any rights for this sort of thing afaik, so gdpr@ will probably be their only contact point for full data removal.
So what? Just claim you are one
If only they didn’t have their personal data to check that.
They can’t prove shit. You could very well become a EU citizen at any time
The GDPR applies to both EU and non-EU citizens. What matters is that the organisation has activities in EU countries, but IANAL.
While I think it’s reasonable of you to expect some kind of response within a month or two, I also think it’s realistic to expect organizations like this to be slow in such areas, since they don’t necessarily have staff dedicated to this or well trained in it. If I were in your position, I think I would start writing to more contacts within the org, in hopes of reaching someone who knows who to talk to.
Good luck.
Gdpr actually specifies an upper limit of one month to reply.
Email is hard. Its possible it never made it to their inbox. Honestly I would send a follow up from two other email accounts on distinct domains before jumping to conclusions
Yes. Email is also pretty thoroughly broken after years of spam and corruption by Microsoft and Gmail. It was never a reliable system and is even less so today. It’s a good idea to try again and use different systems if you have some.
Unfortunately, I am not from the EU region, neither do I live in one
So, the GDPR doesn’t apply to you. So, you’re probably SOL?
Ode to Joy intensifies
Meh
Patience is a virtue unless manufacturing a narrative
