• @[email protected]
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        459 days ago

        “Ask for your patience and understanding at this difficult time” sounds a lot like “we will be using this as an excuse to deny all claims until further notice.”

        • @redisdead
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          149 days ago

          They were already denying claims anyways

        • @EmpathicVagrant
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          48 days ago

          Yeah all the people they deny asked for patience and understanding when asking for support from a company that allegedly provides healthcare, and just look what that got the would-be patients.

    • @Olgratin_Magmatoe
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      118 days ago

      Imagine trying to get an unbiased jury made out of a community with a reaction like that.

  • @[email protected]
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    9 days ago

    Seems the sentiment is pretty consistent wherever I read. People really hated this company and it’s leadership, huh?

    • @[email protected]
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      539 days ago

      Companies like UHC are actively making the life of millions more miserable, or straight out kill people by refusing coverage, all in the name of money.

      So yeah, no fucking shit that people hate them.

      • @CptOblivius
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        179 days ago

        I couldnt imagine the degree of morbidity and mortality this one company has caused. It is really the worst of the worst. Tens of not hundreds of thousands of people drastically hurt by this company. A company which is supposed to help them get the healthcare they need.

  • @[email protected]
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    569 days ago

    You know, “deeply saddened” is up there with “thoughts and prayers.” Hollow bullshit.

    • @AFaithfulNihilist
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      299 days ago

      It’s the social media page of an HMO. There couldn’t possibly be a shred of humanity anywhere in this.

      Hell I don’t even think it is organic enough to qualify as hollow bullshit.

  • @BatrickPateman
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    359 days ago

    Is it common to put such statement in “”?

    Taht way it almost looks like a “We have to post that, please don’t be mad at us!” situation to me, which would be kinda funny.

    • @umbraroze
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      329 days ago

      It’s an insurance company. I assume they had a 6 hour meeting discussing the shade of the quotation marks. Then the social media intern said you can’t change it.

    • @BenLeMan
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      9 days ago

      Well, we’re also “sorry” that he was “murdered” by a “criminal”.

    • @[email protected]
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      179 days ago

      I also use direct quotes from whoever was the decision maker at work when I’m on the disagree side of “disagree and commit”. I never felt the need to quote an entire message, but it might happen some day.

    • @Pofski
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      139 days ago

      If you ask chatgtp to write something it puts it in quotes. They probably didn’t even want to spend enough time to select within the quotes when they did the copy paste.

      • @transMexicanCRTcowfart
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        19 days ago

        That was my guess as well, and was thinking what would the prompt have been… “Make it sound empathetic by not really”?

  • @[email protected]
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    229 days ago

    The last sentence really underscores how even HE was expendable and forgettable to the company.