Up to 30% of Apple Vision Pro Returns Are Because Users Don’t Get It, Analyst Says::While Vision Pro returns were uncommon, many came down to owners not figuring out its spatial computing.

  • @[email protected]
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    199 months ago

    Seems like a decent chunk of apple users are just idiots. Not because they don’t want the AR, but because the reason is because they couldn’t figure it out.

    • @AbouBenAdhem
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      9 months ago

      I think the more relevant characteristic isn’t that they’re Apple users, it’s that they have $3,500 to spend on something they don’t understand. That much disposable income tends to promote short attention spans and little patience.

    • @hansl
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      129 months ago

      0.3% is a decent chunk?

        • @hansl
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          89 months ago

          Man try to work in retail for a month and tell me that again.

          • @foggy
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            29 months ago

            All returns aren’t $4000 pieces of new tech. All returns aren’t returned out of confusion.

            The number is significant, no matter how non-zero it is.

        • @AA5B
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          19 months ago

          There’s probably more than 0.3% streamers looking to get one video in without paying

    • @[email protected]
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      29 months ago

      There aren’t really apps yet.

      There will be. The tech is genuinely super impressive.

      But developers need time to have it in their hands to really implement anything that’s actually AR. You can only lock it up so far on a computer or iPhone.

    • @cm0002
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      19 months ago

      I’ve said it before, but the overly simplistic interfaces and the complete lack of customization of iOS means one thing

      #iPhonesAreForBoomers

        • @[email protected]
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          49 months ago

          I find the iPhone interface extremely unintuitive. I have one for work, and I’m a complete imbecile at using it, despite being decently tech-savvy. Everything I want to do is not were I expect it to be, it takes me forever to find things and settings.

          • TheRealKuni
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            39 months ago

            And anyone who primarily uses iPhone would feel the same on an Android device.

            They operate differently. That doesn’t make one better or worse. It’s like Photoshop and GIMP, once you know how to use one, using the other is unintuitive.

            (I say this as someone who used Android phones for over a decade—and loved them!—and an iPhone for two years now.)

            Using an iPhone for work, but returning to your Android phone for personal use, means you are never forced to relearn. Instead the iPhone just frustrates you. My first few days/weeks with the iPhone were constant frustration as I had to relearn how to think about the little things that had become so automatic about how I used my phone. But once I got the hang of it I actually quite like it.

            I think the same would be true in the reverse.

            • @[email protected]
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              9 months ago

              If you can only find things with a search function, the UI is dogshit…but yes, they also often call things different names than what is obvious to me.

              • @[email protected]
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                9 months ago

                I can find things just fine. I was just pointing out that the first thing in the menu is the quick solution to your problem.

                In my opinion, it is much harder to find something on someone’s heavily customized android than it is on an iPhone which remains essentially consistent across all devices.

                To each their own.

                • @[email protected]
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                  29 months ago

                  I regularly use the flashlight on it, but I haven’t found a way to enable that from anywhere else than the bloody lock-screen. Searching for any variation of flashlight, light or torch only brings up websites and apps to download…it’s a small thing, but insanely annoying.

                  • @[email protected]
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                    39 months ago

                    Drag down from the upper right corner of the screen, which brings up a panel of quick controls. The flashlight is one of them.

                    As you identified, there is also the lock screen as an option, or apps that will activate it if you want to go that route. Since app activation is the least efficient way of doing it, they don’t build it into the phone by default so that new users are nudged into building a better habit with the available shortcuts.

                    By looking for the flashlight, a new user will discover the shortcuts for the remote, calculator, and much more. All of this is explained clearly in their device welcome tour, online documentation, and in-store setup experience.

                    I understand it may not be as customizable as an android, but it isn’t exactly Apple’s fault if a user doesn’t use the myriad of options to familiarize themself with the basic controls, just like it isn’t Honda’s fault if someone doesn’t learn the basic symbols in a car, like how to identify which side the gas tank is on.

                    The resources are all there and are suggested to you from the second you set up the phone for the first time.

        • @AA5B
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          9 months ago

          Plus the support is excellent. My ex mother-in-law went for free lessons and assistance on a regular basis until she understood

          And, yes, I’m a tech-heavy guy myself and love my iPhone. I save my tinkering for my lab - my phone needs to just work. It does everything I ask of it quickly and easily. I’ve never felt constrained, except when I was getting up around 5 years with the same batter on my X

      • @stoly
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        119 months ago

        I’m afraid that your Gen Z-ers often graduate college without knowing how to use an email app or create a file structure like folders. It’s because they grew up on iPads and didn’t have to learn that.

        • @[email protected]
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          9 months ago

          Yep. I know far more Z’s and younger that use iPhone (ah, hell, Gen X and younger)

      • Sume
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        59 months ago

        IPhone’s interface is not simplistic.

        I can’t figure out how to navigate one even if my life depended on it