• Mozilla ends partnership with Onerep due to CEO’s ties to data broker
  • Onerep’s data removal service bundled into Mozilla’s Monitor Plus subscription
  • Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
  • @jeffw
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    2 months ago

    This is what companies that actually care about privacy do. People over profits

    Edit: actually, I’m not quite that naive, there’s certainly a business motive here. Cut the dead weight before it drags you down. Still, a good move nonetheless

    • @rockSlayer
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      952 months ago

      People over profit generally seems to be the best business practice anyways

      • @FordBeeblebrox
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        942 months ago

        I had a car with a bad alternator and took it to a shop, manager quoted me $150 then called an hour later to say he’d picked the wrong version of my car on the computer, mine would be $100 more but he said “a deals a deal so we’ll do it for the 150.”

        Every other car problem I had after, straight to that shop cause I knew they’d do solid work and charge me fairly. Putting people before profits means retaining workers and getting loyal customers

        • @TrickDacy
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          272 months ago

          It definitely makes sense to anyone with the ability to see past their nose. I wish companies like Comcast and Verizon could see it.

          • @[email protected]
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            242 months ago

            Monopolies for modern necessities (the internet and phone) don’t have to worry about customer retention.

            • @TrickDacy
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              22 months ago

              I mean, in some situations those two I mentioned are but I’ve been in the position to easily switch service to another company and that doesn’t change their behavior at all.

              • @kambusha
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                52 months ago

                “So the problem is it’s too easy to switch. Let’s change that!” - some CEO, probably

                • @TrickDacy
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                  12 months ago

                  They 100% have been having that conversation since the 50s if not earlier

                • @FordBeeblebrox
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                  2 months ago

                  Some CEO to another, at a ski chalet where they totally don’t collude at the spa.

        • @Plopp
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          122 months ago

          Plot twist: The right version was actually cheaper, but they figured they’d tell you that story to make you a more loyal customer.

          • @[email protected]
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            22 months ago

            Probably, but they might “just find out they don’t have the part in stock and can’t do it”" and refund

      • @Squizzy
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        172 months ago

        How did you get to this conclusion? Tesla, amazon, McDs etc are top tier companies who are notoriously shit both to work for and in how they operate in terms of skirting regulation etc.

        • recursive_recursion [they/them]
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          2 months ago

          investing in people(customers) brings slow but longterm sustainable profits (Linux for example)

          profits don’t bring customers, they bring investors

          • @Squizzy
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            52 months ago

            Profits are the goal though, look at the car industry, they have reduced production numbers to increase profits with higher margins.

            They dont care about customers, only profits and investors.

            • @[email protected]
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              22 months ago

              The point is that if they get complacent, they get replaced (example: what tesla and new Chinese companies like BYD are doing with the car market)

              • @[email protected]
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                12 months ago

                That doesn’t change the fact that you’re both not taking the real issue into account; the biggest, wealthiest shareholders are demanding a sustained 25% RoI. That is inherently unsustainable and by design. They want companies to die because monopolies are profitable and the market was booming (until they decided to milk everything dry) so there is money to be made IF you don’t value human civilization.

                I fucking hate the rich.

          • @Cryophilia
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            02 months ago

            …you’re holding up Linux as a successful business entity? Compared to Tesla, Amazon, and McDonald’s?

            You need some new hobbies bro

    • @[email protected]
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      522 months ago

      its a good long term business move. And mozilla is a nonprofit, not beholden to the whims of shareholders, so they can do long term moves in peace.

      • @jeffw
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        212 months ago

        Nonprofits can’t lose money. They still got bills and are motivated by revenue. I say this as someone who has worked in non-profits for most of my adult life

        • @[email protected]
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          122 months ago

          Am I wrong in saying the lack of shareholders makes it easier for non profits to make long term profitable business decisions, compared to companies with shareholders, who seem to often care about short term revenue above anything else?

          • @jeffw
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            2 months ago

            For-profits don’t all have shareholders. Non-profits still have boards (and with non-profits it’s at times more difficult to rid your company of toxic board members). I’ve seen non-profits that move like snails and for-profits that move like cheetahs.

            And I wouldn’t really say it’s easier, no. For two companies of the same size, I don’t think it would be any different just because you’re a public company. Plenty of them don’t mind posting a loss if they defend it with investments. Investors, especially institutional ones, don’t just look at revenue. Assets, liabilities, equity, it all frames investing decisions.

          • @jeffw
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            12 months ago

            They need to make money. They need to pay bills and pay employees. If you’re losing money, you have to fire people or downsize, just like any other business. Or borrow money

            • @[email protected]
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              2 months ago

              So they’re always immune to losing money ? are they protected by law in this regard ?

              • @jeffw
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                52 months ago

                Sorry, I think I wasn’t clear. They can’t lose money if they want to remain in business is what I should have said.

                • @[email protected]
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                  2 months ago

                  Ok it all makes sense in retrospect… thanks (synonymous with “They cannot afford to lose money”)

                • @Cryophilia
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                  22 months ago

                  You were clear. The other guy was being a pedant or an idiot.

    • @solrize
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      102 months ago

      It’s sorta the other way. Mozilla constantly does stuff like that and backs off when they get called out on it.