I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…

I almost think it’s a conspiracy to enable charging people more late fees.

  • Scrubbles
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    905 months ago

    Password managers, people. Use a password manager

      • SolidGrue
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        85 months ago

        Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

        • @[email protected]
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          15 months ago

          I’m planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

          How does it get more portable than that?

          • SolidGrue
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            45 months ago

            KeePass works off of a local data store which you can sync up to the cloud, so you don’t even need Internet access flto open your credentials store

              • SolidGrue
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                15 months ago

                Ah, that I did not know.

                So it’s an equivalent to lastpass for portability. My mistake.b

        • @[email protected]
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          45 months ago

          I used to use them, but I jumped ship after they had repeatedly had security incidents that they downplayed the severity of.

          I get that security is hard, but they just didn’t seem to prioritize it. And my trust in them was broken when they treated it as a PR issue instead of a threat to my security

    • @ChonkyOwlbearOP
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      95 months ago

      Maybe it’s time to bite the bullet and take the time to set one up.

      • Tippon
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        55 months ago

        It’s so much easier. I’ve got one password to remember, and I don’t have to think about any others :)

      • @acetanilide
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        25 months ago

        I know it’s hard. Which is why I went off grid for a week or two and my partner set it up for me.

    • Tiefling IRL
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      5 months ago

      My credit card refuses my stored password unless I manually type it in. I’ve checked it multiple times for correctness.

      • SaltySalamander
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        75 months ago

        Been using online banking for as long as it’s been a thing and I have simply never had this happen. Guess I’m lucky.

        • @[email protected]
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          15 months ago

          Same here. It must be dependent on the bank and their caching system. Or it requires a password update every x months and these dumbasses aren’t aware lol