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I absolutely love how this implies that the team is happy before going to Jira.
so not only can Atlassian not write software, they can’t develop a usable product, and they can’t even market it without insinuating how shitty it is.
Where happy teams go to die.
While I don’t like the main Jira software, the Jira Service Management part is actually kind of decent for my needs. It basically allows me to create a help desk for my small business, where they can report issues and I can view them in the Jira app. It’s somewhat limited on the free tier, only allowing 3 agents, but it works plenty fine for my use case.
As for the actual Jira software, I wouldn’t use it, since my workflow needs don’t require it.
This sign is a despicable lie.
For those complaining about Jira… I used to be one of you. After changing jobs and using several alternatives, I am begging to be back on Jira. Manage Engine is currently the bane of my existence.
Honestly 95% of Jira complaints are because people have crap workflows configured. Out of the box Jira is pretty terrible but it’s very customisable and you need to adjust it to suit your needs - and they have to be your needs and workflows.
That being said, there’s that last 5% that Jira just gets in the way. If anyone has ever had multiple teams working on a single product, Jira is very prescribed about how you’re supposed to structure that and If you don’t, it’s a pain.
I’d suggest that 95% of Jira complaints are actually about corporate culture which is felt most keenly through asshole PMs trying to micromanage you through a ticketing system. It’s mostly a fine piece of software - if you have a certified wizard to configure it it can be great… if you have a dummy it’s going to be barely usable - but you can say the same thing about github issue tracking.
The unfortunate thing is that the teams most likely to use Jira are also the teams I most likely never want to work on.
We switched to a different tool that’s developed by the same company I work for, and there has been nonstop complaining about it ever since. Jira might not be the best tool, but it’s better than the alternatives by miles.
Also technical shit posting on Confluence is just the best. (I don’t like Atlassian, I just want to go back to Jira)
That might very well be the case, however, why are all of these apps so incredibly bad?
Jira especially seems like the definition of feature creep. It’s more bloated than a lactose intolerant child after a tub of ice cream.
That’s the company’s fault for using all the features
Because having more ticked boxes than the competition sells. Doesn’t matter if it’s of any relevance.
I also wonder if people complaining about Jira are still on Jira Server. Jira Cloud is a much nicer experience. Certainly not perfect, but I’ve yet to see an actual viable alternative (once worked someplace that tried to move all project management to Gitlab… 🤮).
I find Linear to be reasonably pleasant.
Haha a PM at my job just tried to move everything to gitlab thankfully someone in charge realized how stupid an idea that was…
Did you ever try Pivotal Tracker? 🤮
That seriously has to be the worst product I have ever used. I don’t understand how it’s still around.
I so agree. My boss likes it and I find it bizarre that anyone pays for that garbage. We are switching to JIRA now due to a decision over his head :)
No, manage Engine and service now are the two big ones I used.
Oh God. Those are the 2 worst ones. They are mainly used for IT tickets, not for developing software. Jira isn’t the worst, but it does lack basic features. It’s just when companies use Jira you just know you are going to have to deal with a bunch of PMs who all they care about is velocity.
There are so many other simplified alternatives these days. Basecamp is one.
You are lucky. I’ve never used those but I can tell you that PT is a huge piece of shit. The UI is among the worst ever. My go-to example for why I hate it is that you can literally be working on a ticket, reading it or writing in it, and if another coworker does something to it that causes it to move positions in the board or list, the fucking thing will literally disappear from your screen in front of your eyes. It feels like the designers have never used software before.
ClickUp is A LOT worse than Jira.
Just do a lightweigt process in a few docs and Excel, and meet in person often enough that you know what folks are doing. That’s SOOOO much better and more natural for getting real work done. Great ideas die in JIRA among endless planning meetings and premature decomposition and estimates.
JIRA is fine as long as you forego using fucking align. Goddamn fucking align is a the biggest waste of upsell that they catch product managers in ever.
yeah sure, happy teams start with jira but they end up as angry and sad teams
Yeah, we were also once happy.
And then we started using Jira.
RIP
Jira teams start with happy*
Issue resolved
“Atlassian - for when you want make your security team really work”
With Jira everything is an issue
Only ever used Redmine.
We used to use Redmine and it was a fantastic piece of software.
I use both Redmine and Jira at work. I don’t know if we’re using an older version but Redmine feels like something from 2001. Even the API for it is unpleasant.
That’s actually reassuring to hear. Aside from Chilli, it’s the only program I’ve ever used (12 years going). I’ve got teamates pushing for changes but jira comes at a high cost. Redmine may look old and I hate that it’s written on ruby, but it’s free and with some plugins it’s been able to suite our needs well.
What’s the issue with Ruby?
Friends don’t let friends use JIRA
“I’m not your friend. By the way, if you don’t use Jira you’re fired.” -Middle Managment
“I hate Jira too. you’re fired”- Senior management.
Seriously though - JIRA isn’t always a massive pain in the ass. It’s just the way it’s used that sucks. Workflow restrictions so devs can’t move tickets from testing back to in progress, dozens of mandatory fields, etc.
When your tools start dictating your workflow rather than the other way around then it’s time to switch tools.
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Anyone who pushes jira is a waste of fucking carbon, and I hope they never find happiness.
why would you curse the waste disposal people at the landfill?
