• @notsoshaihulud
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    3 hours ago

    I know this is a popular notion, but have you guys thought about:

    1. If the doctor sees someone who is 30 minutes late, their entire schedule slips. So y’all complain if they don’t see you if you are 15 minutes late (usually that’s the policy), but also complain if you have to wait.
    2. Have you guys thought about that primary care appts are in 15-20min increments (30min tends to be generous), which means, they either don’t address your issues if they are complicated. Or they’ll tend to run late?

    Many people have no transportation, and it’s even harder to make it on time if one’s sick, so it’s just the right thing to try to squeeze in those who are late, but y’all can’t have it both ways.

    source: am MD. And yeah I rather run late but see everybody and address everything I can, than finish on time and help nobody/few.

    • Drusas
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      12 hours ago

      primary care appts are in 15-20min

      That is absolutely not universal.

      • @notsoshaihulud
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        22 hours ago

        Not universal, but absolutely common, unfortunately. The standard is 30 minutes for returns and 60 for news, but in private practice they tend to cut it much shorter.

  • @[email protected]
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    5 hours ago

    The waiting room. I hate when they make you wait in the room. 'Cause it says “Waiting Room.” There’s no chance of not waiting. 'Cause they call it the waiting room, they’re gonna use it. They’ve got it. It’s all set up for you to wait.

    • Famous quote from the Fediverse’s favorite frenemy entertainer, I guess.
  • @cogman
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    218 hours ago

    This is generally going to be less a doctor problem and more a hospital admin problem.

    Hospitals try and employ the fewest doctors possible to save money, they schedule doctors so they have 5 minutes per patient, and they pack the schedules as dense as possible to maximize the number of cases a doctor is handling.

    Any disruption here causes a delay. A patient showing up late, having questions, or the doctor needing to shit. It all adds up to the fail system.

    There are simple fixes here like extending the doctors appointments beyond the average required time and hiring now doctors, but that costs money and doesn’t optimize profit for the shareholders.

    • @Mickey7OP
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      58 hours ago

      Agree with your comment. Most medical practices are OWNED by a hospital system. The doctor is just an employee being directed to follow a patient schedule that they did not set up

      • @Crashumbc
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        7 hours ago

        Yeah the EMR and data driven quality requirements of Obamacare made it almost impossible for a single doctor practice. The costs are just too high.

        Add in hospitals wanting a feeder network of patients that can be directed to “their” hospital.

        And you have hospitals gobbling up every practice they could in the 2010s.

  • @[email protected]
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    3310 hours ago

    But if you’re just 5 minutes late to your appointment, you’ll have to reschedule and the next available date is in 3 months.

    • CronyAkatsuki
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      12 hours ago

      Only 3 months? Here it’s anywhere from 6 monthd ( mayne if lucky in 15% of cases ) up to 2 years.

    • @kn33
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      14 hours ago

      I almost got stung by that when I was held up for them to check my temperature and hand me a mask during the height of COVID. Like, not opposed to the precautions, but don’t say I’m late when I wasn’t. Luckily the person who did all that hollered to the check-in person letting them know as such.

    • @MissJinx
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      109 hours ago

      My doctor have a note on the wall saying that if you miss an appointment he will refuse to reschedule. I had to postpone one appointment the other day so his secretary started saying that if I did that he wouldn’t see me again until november. I said ok and scheduled another doctor. Now they are calling me with an “earlier tine”. GFY don’t treat me like a child

  • @[email protected]
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    10 hours ago

    The other day my doctor apologised for being late because his last patient ran over by 3 minutes.

    • @dingus
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      59 hours ago

      If you tend to schedule as one of the earliest appointments in the day, you’ll often be seen on time ime. It’s the later appointments that get shafted.

      Due to my work schedule, I always have to pick the earliest available appointments in the mornings, and I’ve not generally had a problem with it at various places I’ve been.

    • Björn Tantau
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      13 hours ago

      Had a doctor like that as well. He was always on time because he had not patients. Had to drop him when I got seriously ill.

    • @Jesus_666
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      212 hours ago

      It depends on how busy the day is, I guess. Today I arrived 5 minutes early and waited for less than a minute. But my GP is pretty good at scheduling anyway; I don’t think I’ve ever waited for more than 15 minutes.

    • @TrickDacy
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      -110 hours ago

      you probably aren’t american then

        • @TrickDacy
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          010 hours ago

          Are you trying to say that this single doctor is the exception? Surely in america you’ve had this experience.

          The best case I normally ever see is a 5 minute wait time. I am rarely seen on time even if I’m early. Which don’t get me wrong, that is reasonable. But I’ve waited 30 min to an hour many times. This issue is super common in this country. I’ve gotten medical attention in multiple cities and states and it’s almost always shit.

          A relative just had to go to the ER in Florida and needed some scans quickly. She waited 16 hours I believe. During that time, they would only let her have ice in a cup, not even water. There was little to no communication or way of knowing when she’d get the scans. I wish I was surprised by that story, but I’m not.

          • Refurbished Refurbisher
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            19 hours ago

            I’m American, and not once have I had that experience.

            Now the bills and dealing with insurance on the other hand…

          • @[email protected]
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            19 hours ago

            Just sharing my own experiences. Sorry they weren’t awful. Not with doctors and nurses anyway, even if I go beyond my PCP. (And I have spent A LOT of the past couple years in the hospital either for myself or family members.) Insurance on the other hand…

            OP was a question. My answer is no. I’m OK with someone else’s being different.

            • @TrickDacy
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              19 hours ago

              I’m not mad at you for having better experiences. Just incredulous, since mine has been so consistently different. Been having this same experience at doctors since ~2000.

              • @[email protected]
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                16 hours ago

                Fair! FWIW my insurance was great for decades and absolute shit about the past 5 years, and I absolutely hate it now. But we’ve had a good run with all our doctors.

    • @[email protected]
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      -111 hours ago

      Wow one doctor! Your personal anecdote must cancel out this stereotype. Here is your trophy 🏆.

  • @TrickDacy
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    610 hours ago

    I’ve been burned by the US healthcare system countless times. It’s really far beyond unacceptable. Recently I have had to deal with a chronically late dentist. I feel like 1 in 25 doctors gives a single shit about patients.

    And yet my only experience with healthcare in a “shit hole” country was infinitely better and cheaper even despite a language barrier. Literally one minute wait time.

    • @Mickey7OP
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      410 hours ago

      I think what’s most infuriating is that they don’t even apologize for being late.

      • @TrickDacy
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        49 hours ago

        Right – or even acknowledge it. But if you are running late and even call to let them know you’re almost there, they’ll want to reschedule if it’s more than like 10 min late. I’ve always found that super annoying. I mean, I get it sort of. But motherfucker, you were almost certainly going to be later than I was anyhow!

        • FartsWithAnAccent
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          39 hours ago

          Reschedule??? Wow, they usually charge extra and cancel the appointment. Consider yourself “lucky”.

    • TimmyDeanSausage
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      18 hours ago

      Same! I’ve dealt with several major health issues and been burned so many times. I spent almost a full year bed ridden, waiting for a surgery that was deemed “elective” when I could barely walk, and was in 10/10 pain while on the max amount of pain killers, and fighting with insurance every step of the way to have them cover things my plan covered. All the while, bleeding thousands of dollars to get all kinds of tests done, sometimes multiple times for the same test, and at an already significant financial strain due to being mostly bedridden… Anyone that tells me the healthcare system in this country is OK gets a 20 minute lecture, minimum.

      Anyways, I found a seemingly legitimate primary care physician the other day. He was available, on time, knowledgeable, his staff could answer questions, and knew how to read blood pressure correctly. I was astonished. I’m still waiting to find out how his office is too good to be true but, in the mean time… 🤞

      • @candybrie
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        36 hours ago

        Elective is a terrible name for what it actually means which is basically just “not emergency.” Even if it’s super necessary, if you schedule it in advance, it’s elective.

      • @TrickDacy
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        38 hours ago

        I’m so sorry you’ve had to deal with all of that. Sounds very awful. I hope the new doc continues to be decent.

        • TimmyDeanSausage
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          28 hours ago

          Well… The surgeon wasn’t very good… He made multiple mistakes, that I’m aware of, and my issue is coming back a little over a year after the surgery… Now with staph infections because he used non-degradable sutures on the inside and they’re coming out! And I still haven’t financially recovered from the last round… Yay America!

          Sorry, I’m not trying to unload on you. Really just venting to the void. No need to respond to this one haha.

          Thank you for reading and sympathizing.

          • @PlantDadManGuy
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            16 hours ago

            FWIW depending on the procedure, some sutures are meant to be permanent and if they dissolve the results of the surgery will fail. Extrusion of sutures is usually not part of the plan though.

          • @TrickDacy
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            28 hours ago

            No worries, you can vent. That is crazy.

            My late grandfather had a triple bypass surgery in probably 2006. A year or so later he kept noticing a pain in his leg. He eventually was able to work out a fucking needle that had been left in his leg during that surgery. It’s probably insane what goes on sometimes…

            • TimmyDeanSausage
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              37 hours ago

              Geeeez lol. We’ll here’s to hoping there’s no needles inside me! xD

          • @nroth
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            17 hours ago

            I’m grateful to live near a Mt. Sinai location. Another factor here is that some parts of the country have better healthcare than others. You might consider moving elsewhere in the U.S. or to another country if you anticipate continuing to need more than the occasional doctor visit.

      • @chuckleslord
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        59 hours ago

        … the end of the queue? You mean after working hours?

    • @jaybone
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      49 hours ago

      But how else am I going to wait in line for an hour so some dickhead who couldn’t graduate high school can touch all my shit and throw out my toothpaste?

  • CronyAkatsuki
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    13 hours ago

    When I have to go my doctor when sick, I have to come at 11am to be among the first 5 people, for the doctor that comes and start’s working at 1pm.

    Edit: last time I wen’t at the start of the year, I came at 11:30am, was 6th. By the time the doc came around 12:30am there were over 30 people waiting.

  • @lath
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    312 hours ago

    Depends on the doctor and type of problem. If there are complications, the period of time spent can increase variably or it can decrease if the problem is more easily resolved.

  • @zxqwas
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    312 hours ago

    I’m not a regular at the doctor’s office yet. Last year I came 10 minutes early and the doctor was on time.

    • FartsWithAnAccent
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      411 hours ago

      America for sure has this problem, and if you’re late or miss it, you get charged extra.

      Also, sometimes you have to wait months or even longer for specialists and everything is expensive as fuck. Total bullshit.

      • atro_city
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        111 hours ago

        I thought the US was faster due to private insurances. There are quite a few memes about how socialised healthcare is supposedly slow. Are waiting times of 45 minutes normal in the US?

        • edric
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          37 hours ago

          Yeah that’s not really true. It took me 4 months to see a specialist. I’ve had better luck scheduling with dentists and I can usually see one in less than a month.

        • FartsWithAnAccent
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          610 hours ago

          Yeah, that’s a lie often told. One of my family members has been in pain waiting for OVER A YEAR for a simple hernia surgery. Supposedly in 6 MORE months, they will be able to get the surgery.

          Shit’s fucked.

          Whoever said our healthcare is fast or good was totally full of shit! We have some of the best insurance you can get too. Everything is expensive and slow.

          Edit: To the idiot downvoting this, I hope you stub your toe while in the US, have to receive medical care at a hospital, and are subjected to the absolute fucking dumpster fire that is American healthcare. Enjoy your obscenely high bill for what should be a simple affordable procedure.

        • @Droggelbecher
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          10 hours ago

          There is no real reason for-profit healthcare would be more efficient at anything other than generating profit. In places with publicly funded health insurance, wait times for an appointment will depend on the urgency. So, you have to call a few weeks ahead if it’s a routine checkup, but you’ll be seen immediately without an appointment if you’re dying. Also, without the profit incentive, there isn’t much of a reason to schedule too many patients on a given day, so yeah, wait times are longer in for-profit healthcare countries.

        • FartsWithAnAccent
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          39 hours ago

          Happens all the time in the US, everyone I know has dealt with this kind of bullshit multiple times.

          Edit: Whoever downvoted this, I hope you stub your toe while in the US, have to receive medical care at a hospital, and are subjected to the absolute fucking dumpster fire that is American healthcare. Enjoy your obscenely high bill for what should be a simple affordable procedure.

    • FartsWithAnAccent
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      59 hours ago

      You know, I’ve found that to be pretty fucking useless because they apparently just straight up lie when I call (they’re never running behind, especially when they are definitely running behind).

      Glad it worked for you though.

        • FartsWithAnAccent
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          152 minutes ago

          Laziness? Hoping you’ll get fed up, leave, and then they can charge you extra for a “no show”? I really don’t know, it is fucking mind-bogglingly stupid IMO