• @takeda
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      773 months ago

      I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.

      • @[email protected]
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        243 months ago

        The most insulting one I’ve seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?

        • @[email protected]
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          32 months ago

          My job has an office in a multi-company building, and we have a self-serve lunch and snack station, and they ask for a tip.

          Nobody is tipping that thing. They eventually removed the prompt

    • @AgentGrimstone
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      253 months ago

      And that’s why I don’t feel guilty not tipping some places. What am I tipping for? Nothing.

    • @isles
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      113 months ago

      I just got self-serve frozen yogurt yesterday, the only service interaction was the cashier telling me to put my cup on a scale and saying my total. What am I tipping for?

  • @takeda
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    1473 months ago

    Whenever those POS ask for a tip I always click “no tip” and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don’t give a tip. I believe those go straight to the owner anyway.

    I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.

    I hate that whole tip cancer culture, which essentially exists to cheat me to think I’m paying less.

    • @[email protected]
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      3 months ago

      A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.

      I don’t trust it. I only tip in cash if I do.

      • @[email protected]
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        123 months ago

        yep where I’m at they say they go to us but afaik we get the same amount either way. I hit no tip for customers now.

        • @AgentGrimstone
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          73 months ago

          I had a cashier do that to me once. I couldn’t tell if she did me a favor or if she was thinking “I already know this guy won’t tip.”

          • @[email protected]
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            83 months ago

            almost 10/10 they were thinking the former. shits expensive rn, service workers don’t want people paying more if they don’t have to.

        • @[email protected]
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          3 months ago

          Could it be construed that you intended to tip the owners of the establishment rather than the employees?

          Considering wage theft is the biggest kind of theft we have, I think it’s an unfortunate fact that many employers don’t particularly care what’s legal as long as you can’t practically retaliate.

          • @spookedintownsville
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            3 months ago

            Most places have laws against tipping to employees that don’t interact with customers in transaction. So owners, cooks, and managers legally can’t get tips.

            Edit: But those laws probably aren’t followed at some establishments

            • Mellibird
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              73 months ago

              That does depend on the state though too. I worked in a restaurant where any tip on take-out/drive-thru/catering was spread among the kitchen staff. No manager can receive tips, but at least the staff preparing and packaging the food still have an opportunity to earn something extra. When I worked there, because of the tips, I earned an extra $2-$3 a shift.

          • @Alexstarfire
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            43 months ago

            No, cause no one thinks that way. Tipping has always been for the workers.

        • @[email protected]
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          53 months ago

          it absolutely is but no one has the money to take an employer to court even if it’s a slam dunk case

      • AwkwardLookMonkeyPuppetM
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        33 months ago

        That should be illegal. Back in the day, if it was an owner run company, then the owner wouldn’t accept tips, even if you tried.

        • @[email protected]
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          12 months ago

          It’s probably not. There might be an argument however by saying that technically you could’ve been interpreted as wanting to tip the business which includes the owner not necessarily the person working there.

          It should be illegal though.

    • @Lobreeze
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      263 months ago

      If I walk in a pick something up, no tip.

    • @[email protected]
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      213 months ago

      It also exists to allow restaurant owners to outsource a decent chunk of payroll directly to the customer. Technically it also allows wait staff to make extra money as well.

      The reason these payment devices default to asking for a tip (with the option to disable that feature hidden) is that they take a small percentage of every transaction made through them and it goes to the company that made the device.

  • @[email protected]
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    Christ these comments are horrifying

    A few fuckers tried this on me at a restaurant in Greece last year.

    The proper reaction is not to click “no tip” then cower in case someone judges you.

    The proper reaction is to click “no tip” then get on every fuckin review site you can find and every social media site the restaurant is on, and leave 1-star reviews for spoiling my fucking lunch by begging for money. Put the price I pay on the menu, or fuck off.

    I’ll tip a max of 10% if I want to. That’s generous where I am

    Fuck that, your whole point of hospitality is to make me feel comfortable, not uncomfortable.

    If you don’t do this, you’re the reason it still happens.

    Incidentally, was back in Greece this year and only got harassed for a tip once. Anecdotal but hey, felt like I made a difference

    • @UnculturedSwine
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      13 months ago

      I lock eyes with the checker as I press “no tip”. People get uncomfortable real quick if they try to shame you and you’re not ashamed. They should be ashamed because the dirty tactics they use.

    • AwkwardLookMonkeyPuppetM
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      13 months ago

      I agree with everything except the cowering part. Ask them if they’re insane.

    • @[email protected]
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      12 months ago

      ^This. 10% if it was a really good experience, otherwise you simply fulfilled your task and get paid the advertised price and we’re good.

  • circuitfarmer
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    1063 months ago

    This whole system is designed so that the public subsidizes poorly run businesses.

    The only way to make it stop is to force such businesses through legislation to pay their employees more, and to do that you have to get past the “but my business will close / but they’ll replace us with AI / but the market says…” crowd.

    • @barsquid
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      403 months ago

      Wasn’t there a comic going around about pro-laborer regulations throughout history, like, “giving them two days off each week will kill me,” “taking child laborers out of the mines will kill me,” “covering up all the giant exposed gears in the facility will kill me,” and so on?

    • @sudo42
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      83 months ago

      In California, restaurants were sneaking in 3% upcharges. They started out as “we’re adding 3% to pay the state-mandated health care costs for our employees.” It quickly progressed to “we’re add 5% to your total bill because fuck you.”

      California recently mandated that practice illegal and requires all “extra fees” to be reflected in the prices instead.

      Multiple restaurants stated (in public… recorded on TV, no less) that they “would lose business if they stopped this practice because then customers would know how much they’re paying up front.”

      I was amazed at their candor. These “entrepreneurs” don’t even know how to be embarrassed by their greed anymore.

    • @SlopppyEngineer
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      63 months ago

      They’ll be replaced with AI anyway if they keep demanding tips like that.

        • @sudo42
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          23 months ago

          Somebody a while back posted pictures of self-checkout kiosks asking for tips.

      • circuitfarmer
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        43 months ago

        100%. To be clear, I’m not defending any of those kinds of arguments – they just make it difficult for these kinds of changes to happen from a practical standpoint.

        Companies will replace all workers with AI or other automation regardless of anything happening with wages. It’s their only option for the endless growth they claim they need.

    • @[email protected]
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      33 months ago

      That’s a weird way to phrase it. Customers are always “subsidizing” businesses by paying for their goods/services. That’s how businesses work, whether they’re well run or not. What tips do is hide the cost of what you’re buying. It was at least possible to calculate it yourself when everyone agreed on the standard 15% and only at places like dine-in restaurants. But that’s no longer the case, so how much you’re expected to pay is a mystery until you’re handed the machine.

    • @[email protected]
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      163 months ago

      I’d hit no tip because I left a tip on the table for the waiter. Fuck the establishment getting a cut of the tip. I understand being in the waiters position though and if they wants to report that on their slip they can. I probably wouldn’t tho, I’ve had managers that told me not to worry about it but don’t bring it up with the owner.

      • @TheDoozer
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        263 months ago

        At a bagel place I used to go to, the person behind the counter said not to bother leaving a tip on the machine because the owners just took that. I came back the next time with cash and a printout of the law that shows that is considered wage theft and the Department of Labor number to call.

        • Praise Idleness
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          43 months ago

          said not to bother leaving a tip on the machine because the owners just took that.

          What a disgusting human that is. How low do you have to be?

          • @Burn_The_Right
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            33 months ago

            How low do you have to be?

            Conservatively low.

    • Dettweiler
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      33 months ago

      If I’m at a place where there is no service involved and I see a tip menu, I never return. I’ll usually leave a review, too, so they know why.

  • @[email protected]
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    3 months ago

    I saw one of these where the restaurant taped over the “no tip” button so you couldn’t push it. If you ever encounter that, add a custom tip and punch 0.00

    • @[email protected]
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      483 months ago

      Fuck them for that nonsense.

      I’ve tipped zero at a sit down place because the waiter was an ass. (And I’m a generous tipper, because I’ve done the job and I can now afford to).

      Tipping isn’t required.

      • @NABDad
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        183 months ago

        My grandmother taught me to never tip $0 if the service is terrible, because the server will just assume you’re a cheap bastard who doesn’t tip. Instead, she would tip 2¢, because it sends a message.

        My dad did that once, and the waitress followed him out to the parking lot and threw it at him. Which I always thought kind of showed she got the message, but didn’t learn the lesson.

        • @TheDoozer
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          53 months ago

          So, literally “giving your two cents” about the service?

        • AwkwardLookMonkeyPuppetM
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          23 months ago

          If the service is terrible, then I write that on the tip line instead of tipping.

      • @[email protected]
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        153 months ago

        I think there’s a lot of establishments that forget that tipping is not a mandate. It’s a courtesy and it should be based on your level of courtesy to the person that you are hoping to receive courtesy from. For me, no courtesy given, then you’re not getting that courtesy. Beyond that, the wait staff needs to be pissed off at the restaurant owner for not paying enough.

        Only exception to that rule would be Dick’s Last Resort, but their schtick is being rude

      • @Dasus
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        83 months ago

        As a non-American, sometimes there threads are hilarious.

        I mean I get it it’s not as simple as we sometimes mockingly make it out to be, but it is a gratuity, meaning something extra on top of a legally required amount.

        So yeah, you’re very correct it isn’t required.

        I mean is tipping truly legally mandatory anywhere in the US? I’m sure they could decide to not serve you again, but by law, is tipping truly required anywhere?

        • @[email protected]
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          83 months ago

          No, but not tipping is a great way to ensure you’ll get crap service (and potentially tampered with food) if you ever go back.

          Also, traditionally tipping was only for waitstaff, “fast” delivery drivers (think pizza delivery and same day couriers maybe), and certain specific one on one service scenarios (hair stylist, barber).

          This expansion into other things is mostly because everyone is starting to use the same payment processing pads that have the tipping menu turned on by default and hard to disable, because the company making the processing pads takes a small percentage of every transaction. Combine that with opportunistic business owners figuring out they can pressure anxious people into tipping by just implying they should, and here we are.

          • @Dasus
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            103 months ago

            No, but not tipping is a great way to

            Just as I thought. I do understand the culture, I’ve just never been personally subjected to it. I would ofc tip in the US, but that’s one reason it’s not high up on my list of places I want to go to.

            Well, traditionally it started out as a way to keep your slaves doing slave work without compensation while saying they’re not slaves anymore and definitely are getting paid through tips.

            https://civilrightsdocs.info/pdf/minimumwage/History-Tipped-Minimum-Wage.pdf

        • @andrewta
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          53 months ago

          Tipping is never required. Even if some on menu try to make the claim “you have to tip”

          No I don’t have to tip

        • @NABDad
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          23 months ago

          Most restaurants have a policy of requiring a tip for parties larger than a certain size. In that case, where the policy is known in advance, then it’s part of the bill, and I’d think you have to pay. Otherwise I think it would be treated like theft.

          • @Avatar_of_Self
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            3 months ago

            A gratuity fee must be removed if requested in the US even if it is called “mandatory”. They cant legally force a tip even with it stated before hand in the menu and signage (there is probably some state where this is somehow ambiguous). Oddly that isn’t true about service fees that go to the owner.

            However service fees were getting popular in certain parts of California where they had to raise wages and provide medical insurance but they didn’t want to advertise higher prices so they just added fees, undisclosed until the bill most of the time. Now California has passed a law to stop the service fees in the “Junk Fees” law. It also banned the automatic tipping practice, which surprised me, as well.

          • @Dasus
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            23 months ago

            Service charge on the bill is imo a bit different from a tip, a gratuity.

            But again, wouldn’t know, haven’t been.

            Definitely not my expertise this subject.

      • @[email protected]
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        43 months ago

        Here’s the response I remember from reddit (probably from servers themselves…):

        Tips are often pooled. For bad service, tip 20% & find the manager to complain.

        Quite the system, USA!

    • @HootinNHollerin
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      223 months ago

      Give them a horrible review and never go back. They deserve bankruptcy

        • @[email protected]
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          133 months ago

          Nothing is just “I don’t want to give”. Nearly nothing is “I’m mocking you with a cent. This is how much I appreciated your service.”

  • @MrJameGumb
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    563 months ago

    50%??? Is this an app for millionaires??? I might leave 30% at a nice restaurant if I got exceptionally great service lol Asking for 50% is basically saying “please don’t ever eat here again” lol

    • @takeda
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      313 months ago

      Well it was inflation, so the tip percentages needed to be higher to account for it /s

      • @grue
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        I feel like the “/s” isn’t enough to express just how much that’s Not How This Works, 'cause there are some people who think that actually makes sense.

        For those, I’ll spell it out: with anything based on a percentage, such as tipping, increases due to inflation are already built in. Inflating the percentage as well is multiplying the increase!

        (This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.)

        • @Mog_fanatic
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          93 months ago

          I feel like this is just not talked about enough. I will never understand why the discussion is what percentage is enough. The percentage would always be enough. The value will increase so long as the price does. But it’s like people just gloss over that and are like “well back in the day 15% was enough but now? It’s gotta be 50%”

        • @[email protected]
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          This is also why “we need to increase the tax rate due to inflation” is also bullshit and any politician who says it is trying to pull one over on the public, by the way.

          Incomes haven’t been increasing anywhere near inflation, so increasing income tax rates to cover increased government spending caused by inflation wouldn’t be “bullshit”. Increasing sales tax rates would be, though.

    • DarkThoughts
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      I might leave 30% at a nice restaurant if I got exceptionally great service

      Some ball fondling? Taint licking? The fuck kind of service warrants a 30%+ tip?! The majority of servers just take your order, bring you your plate and ask if there’s anything else you want (often annoyingly so in a pestering manner). If that’s your price then I might as well walk the few meters and grab the shit myself. And if it is the type of place where that isn’t possible, then that warrants tipping even less so if that service is straight up mandatory.

      • @[email protected]
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        23 months ago

        I usually tip that at restaurants we frequent. Usually ends up being about $10, and it comes with perks like stronger drinks, better seats outside of the normal rotation, getting our drinks and such as we sit down, etc.

        • @neonred
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          12 months ago

          so… tipping is serial bribery?

    • Jo Miran
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      103 months ago

      Is this an app for millionaires???

      If this was an app for millionaires it would be a 5% tip button.

    • @Omega_Man
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      03 months ago

      I would consider this for a haircut, maybe?

      • @I_Fart_Glitter
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        23 months ago

        Standard tip options for hair cuts going up to 40-60% is why I cut my own hair now.

        • @Omega_Man
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          03 months ago

          If the person does a great job,I don’t mind tipping that much.

  • @IphtashuFitz
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    553 months ago

    Shit like this results in an automatic “No Tip” from me.

    • @cybersandwich
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      193 months ago

      I’ve started to do that. If I don’t see 10-20% options, I’ve started doing no tip–even if I would have tipped more.

      It irks me.

      They’d done some data analysis and I guess if you show higher percentages people just click them. So I am bringing it back to reality with my 0%.

      • @[email protected]
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        103 months ago

        Many people habitually click the lowest option, so they made the lowest option outrageously high. Fuck tips, I always go for a flat zero.

      • JackbyDev
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        43 months ago

        If the system is shitty enough to allow negative tips then I would also think it might be shitty enough to do something like treat it as unsigned and add a 4,294,967,196% tip.

  • @OutsizedWalrus
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    423 months ago

    If the percentages look to large, I just hit no tip.

    • @FlexibleToast
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      53 months ago

      Yep, this is the quickest way to not get any tip.

  • @[email protected]
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    413 months ago

    There’s this nice Chinese restaurant near my place that doesn’t take tips. I go there once a week or so for takeout, largely inspired by the fact they don’t take tips.

    • Karyoplasma
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      453 months ago

      Because in China, tipping is considered insulting. Like "Aww, poor restaurant needs extra money to function properly, here you go, little restaurant.

  • @samus12345
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    293 months ago

    I can’t resist posting this comic whenever tip screens are mentioned or shown.

  • Kalcifer
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    2 months ago

    I don’t support the idea of tipping. The responsibility shouldn’t fall on the consumer to ensure that employees are paid well — that competition is, and should be, between the employer and employee — tipping encourages employers to underpay their employees, thereby artificially reducing their overhead. It makes even less sense when one considers people who set their own rates, eg hair stylists — one should charge what they think their service is worth. If no one is willing to pay the price of the service, then the service isn’t worth the price — tips will just end up artificially inflating prices. Furthermore, it just rubs salt in the wound when taxes, ie VAT, are charged after tipping.

  • @Bassman1805
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    273 months ago

    I can be a little sympathetic to the argument “this feature is built into our Point of Sale device, we didn’t ask for it”.

    But 30/40/50% tip is not the default anywhere, that was done on purpose.

    • FuzzyRedPanda
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      113 months ago

      I can’t. They are computers and they can be programmed however the restaurant wants. Any default other than zero is unethical and predatory.

    • @TheDoozer
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      33 months ago

      There is a military bar at the base I work, and currently operated by coworkers until they can hire staff. Their PoS System automatically pops up the tip, and they have to tell us every time that they legally can’t accept tips. So yeah, definitely default.

  • @MisterFrog
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    273 months ago

    You guys STILL accept signatures? Signature for payment on cards was phased out 10 years ago in Australia.

    • @[email protected]
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      72 months ago

      Honestly, I don’t think the signature actually does anything. Any of them that require a signature on a pad, I just do a short scribble, and it’s fine. If it’s a paper receipt (like at a sit-down restaurant), I usually just use my actual signature.

      • @[email protected]
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        22 months ago

        Screen based ones I let my inner child play and draw a dick. It’s an easy way to tell if they actually see it, or just capture it.

        • @[email protected]
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          12 months ago

          I’m now imagining your real name is Dick, and you’re just messing with people (assuming anyone looks at the signatures) by drawing that.

      • Rufus Q. Bodine III
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        22 months ago

        Yes, make all customers touch a germy touchpad. Infect them all.

        • @[email protected]
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          12 months ago

          Uh, mostly we do contactless for that kind of amount, we just wave the card at the machine.

      • @[email protected]
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        12 months ago

        It’s only looked at when the customer issues a chargeback, and then the card issuer goes “oh, it doesn’t match, so sad” and yoinks their money back.

        Fortunately every first world country uses chip and pin or contactless now.

      • @marx2k
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        12 months ago

        I try my hands at cool graffiti

      • @[email protected]
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        12 months ago

        There was a comedy website a good 20 years ago at this point (Zug, if anyone else out there remembers them) where someone tested this by doing more and more ridiculous “signatures” every time to see if anyone called him on it. If memory serves, the closest thing he had to an issue was a store manager chuckling a bit when it devolved to him just straight up drawing dicks.